1. DNS Arrow Security Delivering Value To the Channel Supporting our partners every step of the way

2. DNS Arrow Security Ecosystem Compliancy Security Availability Reliability Accuracy Gateway Endpoint Application Mobility Management Firewall SSL/VPN Content Filtering Authentication Encryption QOS Software Appliance SaaS Virtualisation Check Point Blue Coat Nokia Websense Proofpoint Celestix Sandisk ActivId Information Assurance Security SolutionsTechnology Delivery Platforms Vendors

3. DNS Arrow Security – Our Approach Knowledge and Expertise Business Development MDF Partner Enablement Incentives Vendor conduit Lead Generation Channel Informer PR & Events On line Portal Solution Marketing Virtual Marketing Manager Accountability Sales engagement Commercial terms SLA Quote & config Pre Sales Consultancy Support Centre Authorised Training Centres Demonstrations And Evaluation Order tracking Portal Customer Service Contact Automated Renewal Quotes 30, 60 and 90 Day Traffic light Product Management Marketing Account Management Technical Services Logistics And Renewals

4. DNS Arrow UK Security Team

5. DNS Arrow Additional Services Marketing – Lead Portal Lead Tracking ROI reports Campaign Management Database Cleansing Marketing – InPartnership Loyalty Reward Scheme Used for promo days/ Quarter long Over 20,000 prizes to choose from Can reward any member of staff not just sales

6. DNS Arrow Additional Services Sales – Inform Portal Order Tracking Backlog Reporting On line Price Book and ordering Account Transactions Renewals – Tracking Portal Traffic light System Automated Quotes 90, 60, 30 day Notification Full Reporting facilities

7. Blue Coat Training and Events  Next DNS Arrow Virtualisation Event:  Hellidon Lakes Hotel, November 2008  Next Blue Coat Training Day:  DNS Arrow Theale Office or London Office, 7 th October 2008  DNS Arrow Blue Coat Training Courses for accreditations:  Blue Coat - Certified Proxy Administrator  Blue Coat - Certified Proxy Professional  Blue Coat - WAN Acceleration Administration  Blue Coat - WAN Acceleration Professional  30% discount for today’s delegates. Full details are enclosed in hand outs For more information, please visit www.dnsarrow.co.uk/training

8. Current Blue Coat Marketing Activities  On-going end user telemarketing campaigns:  CPB - Lead generation  Target 250 – Appointment setting  Targeted emailshots:  Solution lead  Vertically focused  Blue Coat and reseller branded  Events:  Arrangement of end-user seminars for partners – creation of invitations, use of venue, booking speakers, demos, follow up. If you wish to work with our marketing team on joint campaigns or to receive end user leads please contact us.

9. Who should you contact at DNS Arrow?  First stop your Account Manager 0118 913 0650securitysolutions@dnsarrow.co.uksecuritysolutions@dnsarrow.co.uk  Blue Coat Product Manager - Dan Waters 0750 783 4946dan.waters@dnsarrow.co.ukdan.waters@dnsarrow.co.uk  Booking Training Courses: 0870 251 1000training@dnsarrow.co.uktraining@dnsarrow.co.uk  Requesting Professional Services: 0870 251 7010consultancybooking@dnsarrow.co.ukconsultancybooking@dnsarrow.co.uk  Virtualisation Sales and Product Advice: 0118 913 0690virtualisation@dnsarrow.co.ukvirtualisation@dnsarrow.co.uk  Blue Coat Marketing: 0118 971 1539kelly.harrison@dnsarrow.co.ukkelly.harrison@dnsarrow.co.uk