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SOCIAL MOBILIZATION AND CROWDSOURCING Amber Jones Jacob McCord Frazier Simmons Joseph Park
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Topics to be Covered What is Crowdsourcing? Methods of Crowdsourcing How & When Crowdsourcing is Used Business Implications Risks of Crowdsourcing Social Mobilization Societal Impacts and Benefits
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Crowdsourcing? - Definition - Examples - Types of Crowdsourcing
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Methods of Crowdsourcing -Knowledge Discovery & Management -Distributed Human Intelligence Tasking -Broadcast Search -Peer-Vetted Creative Production
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When Should Businesses Use CS? -Managers Have Limited Resources -Knowledge is not easily attained internally -Easy to broadcast publicly -Public is motivated to solve the problem effectively -Benefits outweigh the costs.
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Business Implications
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Risks? - Crowdsourcing does not solve your organization’s problem - The crowd doesn’t have the answer - Failure to participate - Crowdsourcing takes too much time - Idea theft - Maintaining privacy
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Social Mobilization? - Definition - Examples of Social Mobilization - How it is used in companies - Benefits of Social Mobilization
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Functions of Networking -User Based, Interactive, Community-Driven, Relationships, Emotion over content -Access to New Audience Facebook Twitter Instagram Pinterest
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Social Mobilization in Companies - Understanding the needs of clients - Community influencers - Media representatives - Knowledge about the services - Raise clients awareness
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Benefits of Social Mobilization - Employee blogging - Virtual worlds - Facebook fan site for customers
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Societal Impacts and Benefits - Translating written word to digital text through CAPTCHA - Using GPS and gyroscope data to repair roads in Boston or create maps in Kenya - Using incentives to increase recycling rates in Delaware
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Societal Impacts and Benefits (cont.) - Use of gamification to translate ancient text or raise the level of workplace involvement - Reduce the traffic congestion and carbon footprint through ridesharing - Peer to peer solutions avoiding bureaucratic entanglement
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Summary
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Sources "36 Great Examples of Crowdsourcing." 36 Great Examples of Crowdsourcing. Web. 15 Apr. 2015.. Afuah, Allan, and Christopher L. Tucci. "Crowdsourcing as a solution to distant search." Academy of Management Review 37.3 (2012): 355-375. Brabham, Daren C. Crowdsourcing. Mit Press, (2013). "Crowdsourcing Risk and Reward – How to Evaluate Options for Success | Innovation Management." Innovation Management. 4 June 2013. Web. 15 Apr. 2015.. Eggers, William. "Crowd-Sourcing Social Problems." Reason 45.8 (2014): 44-50. Academic Search Complete. Web. 14 Apr. 2015. "Getting Results from Crowdsourcing." Getting Results from Crowdsourcing. Web. 15 Apr. 2015.. Howe, Jeff. "The rise of crowdsourcing." Wired magazine 14.6 (2006): 1-4. "Social Mobilization." UNICEF. Web. 15 Apr. 2015.. "Socialize Mobilize." Socialize Mobilize. Web. 15 Apr. 2015..
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