1. Module 3 Managing Recipient Objects

2. Module Overview Managing Mailboxes Managing Other Recipients Configuring E-Mail Address Policies Configuring Address Lists Performing Bulk Recipient Management Tasks

3. Lesson 1: Managing Mailboxes Discussion: Types of Exchange Recipients Demonstration: How to Manage Mailboxes Configuring Mailbox Settings Demonstration: How to Configure Mailbox Permissions Reasons for Moving Mailboxes Demonstration: How to Move Mailboxes What Are Resource Mailboxes? Designing Resource Booking Policies Demonstration: How to Manage Resource Mailboxes

4. Discussion: Types of Exchange Recipients Exchange recipients include: Mail users or mail-enabled Active Directory users Resource mailboxes Mail contacts or mail-enabled contacts User mailboxes Mail-enabled security and distribution groups Dynamic distribution groups Linked mailboxes

5. Demonstration: How to Manage Mailboxes In this demonstration, you will see how to: Create new mailbox user accounts Mailbox-enable existing user accounts Delete mailbox user accounts Remove user mailboxes

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7. Configuring Mailbox Settings Common options for configuring mailboxes: Configure mailbox size limits Hide from address lists Assign SMTP addresses Configure client protocols Configure Unified Messaging and mobile device settings Configure mailbox permissions

8. Demonstration: How to Configure Mailbox Permissions In this demonstration, you will see how to: Assign Full Access permissions to a mailbox Assign Send As permissions to a mailbox

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10. Reasons for Moving Mailboxes Transition Realignment Investigating an issue Corrupted mailboxes Physical location changes Separation of administrative tasks Integrating e-mail and user account administration Outsourcing e-mail administration

11. Demonstration: How to Move Mailboxes In this demonstration, you will see how to move mailboxes by using Exchange Management Console

12. To create a resource mailbox, you must: What Are Resource Mailboxes? Types of mailboxes that represent meeting rooms or shared equipment, and that you can include as resources in meeting requests Configure resource properties Create a new mailbox as a room or as equipment Configure resource booking policies 2 2 1 1 3 3 Enable automatic calendar management 4 4

13. Designing Resource Booking Policies Booking polices define how resources are allowed to be automatically scheduled Resource SettingsAutomate Processing All Book In Policy All Request In Policy Resource Delegate Automatic booking Booking Attendant True (default) False (default) None (default) Manual approval with request forwarded to delegates Booking Attendant False True List of Delegates Manual approval with delegates approving from room mailbox Calendar Attendant (default) True (default) False (default) None (default)

14. Demonstration: How to Manage Resource Mailboxes In this demonstration, you will see how to: Create a resource mailbox Configure the resource mailbox to accept appointments Create a delegate for the resource mailbox

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16. Lesson 2: Managing Other Recipients What Are Mail Contacts and Mail Users? What Are Distribution Groups? Options for Configuring Distribution Groups Demonstration: How to Manage Groups by Using the Exchange Control Panel

17. Mail users: What are Mail Contacts and Mail Users? Mail contacts: Similar to mail contacts, but mail users have Active Directory logon credentials Can access resources to which they are granted permission Mail-enabled Active Directory contacts Contain information about people or organizations that exist outside your Exchange organization

18. Exchange Server 2010 introduces two new distribution group features: Public groups. Distribution groups that end users can manage through the Exchange Control Panel Moderated groups. Distribution groups that allows the group manager to approve or reject either all messages sent to the group or from specific users What Are Distribution Groups? Types of distribution groups: Universal security groups. Mail-enabled, and you can assign permissions outside of Exchange Universal distribution groups. Mail-enabled, and you can only assign Exchange permissions for things like Public folders Dynamic distribution groups. Mail-enabled, and you use recipient filters and conditions to determine membership Distribution groups enable a group of recipients to receive e-mail

19. Options for Configuring Distribution Groups You can configure several options for Exchange Server distribution groups, which include: Group membership Maximum message size The users who can send messages to the group Address list visibility Delivery of Out-of-Office messages Non-delivery reports E-mail addresses for the group Message Moderation Membership Approval

20. Demonstration: How to Manage Groups by Using the Exchange Control Panel In this demonstration, you will see how to: Create distribution lists Create and configure Public groups

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22. Lesson 3: Configuring E-Mail Address Policies What Are E-mail Address Policies? Demonstration: How to Configure E-mail Address Policies

23. What Are E-mail Address Policies? E-mail address policies define the format for the e-mail address and the recipients for whom the policy applies Item changedWhen are changes applied? E-mail address policy You choose: Immediate or Scheduled Recipients Immediately Select recipients are based on: Recipient filters Recipient types Conditions

24. Demonstration: How to Configure E-mail Address Policies In this demonstration, you will see how to: Modify one of the existing e-mail address policies Create a new policy Configure an alias by using the available options

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26. Lesson 4: Configuring Address Lists What Are Address Lists? Discussion: Reasons for Configuring Address Lists Demonstration: How to Configure Address Lists Configuring Offline Address Books Options for Deploying Offline Address Books

27. What Are Address Lists? Default address lists are: All contacts All groups All rooms All users Default global address list Recipient objects that are grouped together based on an LDAP query for specific Active Directory attributes Multiple GALs are typically used when a single Exchange Server organization is supporting multiple companies

28. Discussion: Reasons for Configuring Address Lists What are the reasons for creating multiple address lists? How will you use address lists in your organization? How will you use a recipient filter and Active Directory attributes to create address lists? Is the necessary information already in Active Directory?

29. Demonstration: How to Configure Address Lists In this demonstration, you will see how to: Create address lists Configure members of the address list by using available options

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31. Configuring Offline Address Books The default offline address book: Contains the GAL only Can be modified to contain additional address lists Is generated once per day by default When multiple offline address books are created: The default offline address book is determined by the offline address book configured for the user’s mailbox database

32. Options for Deploying Offline Address Books Options for accessing offline address books : Outlook 2007 and later clients use Web-based distribution Outlook 2003 and earlier clients use Public folders Client support determines the version of offline address book Outlook 2007 and later Outlook 2003 and earlier

33. Lesson 5: Performing Bulk Recipient Management Tasks Discussion: Benefits of Managing Recipients in Bulk Demonstration: How to Manage Multiple Recipients

34. Discussion: Benefits of Managing Recipients in Bulk Describe situations where multiple recipients need to be created Describe situations where multiple recipients need to be modified

35. Demonstration: How to Manage Multiple Recipients In this demonstration, you will see how to use a simple sample script and review each section

36. Lab: Managing Exchange Recipients Exercise 1: Managing Recipients Exercise 2: Configuring E-mail Address Policies Exercise 3: Configuring Address Lists Exercise 4: Performing Bulk Recipient Management Tasks Logon information Estimated time: 60 minutes Virtual machines 10135A-VAN-DC1, 10135A-VAN-EX1, 10135A-VAN-CL1 User nameAdministrator Password Pa$$w0rd

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38. Lab Scenario You are the messaging administrator for A. Datum Corporation. Your company has recently acquired a company called Adventure Works. You must configure new resources, an e-mail address policies for all users, create an address list, and import the users from Adventure Works.

39. Lab Review What is the affect of creating an empty address list on the global address list? In your messaging environment, for which activities will you create scripts?

40. Module Review and Takeaways Review Questions Common Issues and Troubleshooting Tips Real-World Issues and Scenarios Best Practices