1. Support Options

2.  ASI offers three support options for international customers: Bronze, Silver & Gold.  Most customers are on Bronze, which includes: All Appx releases All Appx releases Licence Reconfigurations Licence Reconfigurations

3. Support Options Access to BugTracker Access to BugTracker Access to Online Customer Support System Access to Online Customer Support System  Next level up is Silver, which adds: Free Replacement licences for Serial Number changes Free Replacement licences for Serial Number changes Discounts on ASI Conferences, ASI Training and ASI Consulting Discounts on ASI Conferences, ASI Training and ASI Consulting

4. Support Options Access to community support list & archives Access to community support list & archives Access to ASI Technical Support via E-mail (next day response)‏ Access to ASI Technical Support via E-mail (next day response)‏

5. Support Options  Next Level is Gold, which adds: Larger discounts on ASI Conferences, Training & consulting Larger discounts on ASI Conferences, Training & consulting Access to ASI Technical support via phone (during ASI business hours only)‏ Access to ASI Technical support via phone (during ASI business hours only)‏  Questions?

6. Current Promotions

7.  Free 1 User/1 Designer Linux licence  5 User / 1 Designer free Linux licence if you buy one year of Silver maintenance  BANG Open Source Applications  Unlocked version of the ‘T-apps’, fully GUI-ified  Includes all Accounting and Distribution modules

8. Current Promotions  May or may not be suitable for non-US countries ‘out of the box’.  Can modify for use, or use as a basis for internal / external applications. These must also be open source.  Also offered with a commercial licence