1. Advanced Microsoft Office Applications Online Course – Lessons Learned

2. Background Created online version of Advanced Office Applications course spring 2008 Utilizes the Shelly Cashman Series pedagogy Offered course in FTF and fully online delivery modes Same textbook, assignments, exams, and instructor

3. Online Course Model Evolved from FTF course model Added videos to support textbook labs and instruction ( MS Office Online – Demos Showcase ) Added frequent Instructor’s tips and suggestions for completing the labs and exercises Included weekly student led discussions and presentations

4. Course Content Map

8. Student Survey Results ?

9. Student Final Grades FTF Class Online Class

10. Course Completion Rates

11. Course Evolution online course based on the content from the FTFcourse Courses revised FTF course was first

12. Course Outline WeekInstruction and reading assignmentAssignments Due #1, Jan. 20Course Introduction #2, Jan. 27Microsoft Word 2007 Lab 1 ; Read Word Chapter 4Icebreaker #3, Feb. 3Microsoft Word 2007 Lab 2; Read Word Chapter 5Word Lab 1 #4, Feb. 10 Microsoft Word 2007 Lab 3; Read Word Chapter 6Word Lab 2 #5, Feb. 17Microsoft Office 2007 Lab 4; Read Word Chapter Integration FeatureWord Lab 3 #6, Feb. 24EXAM #1. (Word) Microsoft Excel 2007 Lab 1; Read Excel Chapter 4 Word Lab 4 #7, Mar. 3Microsoft Excel 2007 Lab 2; Read Excel Chapter 5Excel Lab 2 #8, Mar. 10Microsoft Excel 2007 Lab 3; Read Excel Chapter 6Excel Lab 2 #9, Mar 24Microsoft Excel 2007 Lab 4 --Integration LabExcel Lab 3 #10, Mar. 31EXAM #2. (Excel) Microsoft Access 2007 Lab 1; Read Access Chapter 4 Excel Lab 4 #11, Apr. 7Microsoft Access 2007 Lab 2; Read Access Chapter 5Access Lab 1 #12, Apr. 14Microsoft Access 2007 Lab 3; Read Access Chapter 6Access Lab 2 #13, Apr. 21 EXAM #3. (Access) Microsoft PowerPoint 2007 Lab 1; Read PowerPoint Chapter 3 Access Lab 3 #14, Apr. 28Microsoft PowerPoint 2007 Lab 2; Read PowerPoint Chapter 4PowerPoint Lab 1 #15, May 5 Microsoft PowerPoint 2007 Lab 3 -Integration Lab PowerPoint Lab 2

13. Demonstration: Course Management System Course Materials

14. Lessons Learned Faculty Time and Effort → greater workload (especially student communication) Student orientation is important! cannot provide enough written instruction repeat instruction in different formats “Breaking the ice” and ensuring the students that they were not alone in their educational experience is essential up front Assign deadlines for discussion responses Offer exams in a 24 hour period only; flexibility with test scheduling

15. Recommendations Prompt feedback Personal student communications Frequent contact “… very efficient and great with feedback…” “… easy to get a hold of …” “… very responsive to questions…excellent feedback …”

16. Future Improvements Secure testing Final integrated project – course assessment Automated personal feedback

17. Lenore Horowitz horowilg@sunysccc.edu