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New Product Strategy Why do new products fail? Inability of the company to match up its offerings to the needs of the customers www.electrolux.se/screenfridge/start.htm
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Categories of New Product 1.New-to-the-world product Product that are inventions; products that change consumption behavior 2.New category entries Products that take a firm into a category new to it. Products are not new to the world
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Categories of New Product 3.Additions to product lines (product line extension) Products that are line extensions to firm’s current markets – Hallmark’s email greeting cards 4.Product improvements Improved performance; greater perceived value – Windows XP
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Categories of New Product 5.Repositionings Products retargeted for a new use or application Market penetration strategy 6.Cost reductions: new products that provide similar performance at a lower cost
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Applications: Ensuring Success 1.Product Improvement Make the use easier: ask customers why they don’t use the product as much Packages that can be placed directly in a microwave Frozen waffles
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Applications: Ensuring Success 2.Revitalize the brand: introduce some energy, vitality, and buzz into brand name Abercrombie and Fitch
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Applications: Ensuring Success 3.New category entries: find commonality in distribution, marketing, or brand name recognition. Family branding: Gerber baby clothes, Pierre Cardin wallets, Benihana frozen entrees
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Challenge in Developing New Products Need to shorten products “time to market” -Reduce time between idea generation and product availability -A short “time to market” can create a competitive advantage
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Challenge in Developing New Products Research – need for timely and accurate information: tracking competitors and customers; tracking marketing environment Is new product development consistent with organizational mission and objectives?
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Challenge in Developing New Products Will customers benefit? Are there manufacturing, marketing, or distribution cost efficiencies with the new product? Schwinn - exercise bicycles
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Challenge in Developing New Products Does the firm have the needed competencies and resources in R&D, manufacturing, and marketing to successfully develop product? Adding wood stains to a line of paints: includes totally new manufacturing effort, raw materials technology, or marketing effort.
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Sales & Profit Life CyclesIntroductionGrowthMaturityDecline Time Sales & profits ($)
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Product Life Cycle Introduction - low sales; negative profits; high costs: technological problems, recover R&D Create product awareness and trial; samples/coupons to induce trial; price skimming to recoup development costs; price penetration to capture market share
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Product Life Cycle Growth – rapidly rising sales; rising profits; growing competition Maximize market share; improve product quality; add new features
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Product Life Cycle Maturity – peak sales; high profits Maximize profit; defend market share; enter new market segments (diet cola); win competitors customers (Pepsi-Cola)
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Product Life Cycle Decline – declining sales and profits; causes of decline: technological advances; change in consumer tastes; competition Reduce expenditure and “milk” the brand/product - cut costs
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Product Life Cycle Implications Different products have different life spans (length and shape of PLC) Anticipate differences in sales over time and develop appropriate strategies
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Product Life Cycle Time
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