1. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Teresa Stallman, MBA, RHIT AHIMA Approved ICD-10 Trainer ICD-10-CM Diagnosis Coding and Documentation

2. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions 2 Overview of ICD-10-CM Challenges Keys to engaging clinicians Coding examples Resources Agenda

3. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Overview of ICD-10-CM 3

4. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Overview: ICD-10-CM International Classification of Diseases, Tenth Revision, Clinical Modification Effective date: Oct. 1, 2015 Dates of service: –Office visits: Oct. 1, 2015 –Inpatient spanning before/after Oct. 1, 2015 –Do not split bill Usage: –Improve health outcomes –Improve clinical pathways 4

5. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Comparison: ICD-9 to ICD-10 5 *ICD-9-CM/ICD-10CM Official guidelines for coding and reporting

6. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Challenges 6

7. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Challenges New coding/reporting system –Guideline changes for ICD-10 –Training –Confidence –EMR software Superbill or cheat sheets: Refine Clinician’s involvement –What if my clinicians wish to provide ICD-10-CM codes? –Will documentation be complete to allow for ICD- 10-CM assignment? 7

8. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Things to avoid Using cheat sheets or coding by memory Selecting unspecified code without looking into other options No documentation of cause/effect relationship Incorrect use of “history of” terminology Conditions not documented as chronic Conditions not supported by MEAT (monitored, evaluated, assessed, treated) Incomplete coding of complications and comorbidities Unacceptable signatures 8

9. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Keys to Engaging with Clinicians 9

10. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Before engaging with clinicians Compare ICD-9 and ICD-10 coding guidelines Identify the top services for the practice and/or by clinician Review documentation of medical records Code medical record ICD-10 scenarios Identify gaps in documentation Create templates by diagnosis, focusing on necessary elements: Incorporating identified changes in coding guidelines for ICD-10 Identify the clinician(s) who consistently document fully: Liaison to clinician peers 10

11. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Engaging your clinicians Present findings –By identified service –De-identify provider name –Include reimbursement Develop action plan for improvement Repeat audit 11

12. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Documentation/Coding Examples 12

13. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case study #1: Fracture Chief Complaint: “I think I broke my arm” HPI: This 24-year-old man with a history of heart transplant at the age of 12 comes in today due to a right arm injury that happened a couple of hours ago. He fell off the roof of his private house while installing Christmas lights Diagnosis: Displaced, compound greenstick fracture of the radial shaft Treatment Plan: We have requested a consult from an orthopedic department. They will be able to see him today at 4pm. The arm was put in the sling and patient is awaiting his orthopedic appointment 13

14. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case #1: Answer ICD-10 Codes: S52.311A – Displaced greenstick fracture of shaft of radius, right arm, initial encounter for closed fracture W13.2XXA – Fall from, out of, or through roof Y92.019 – Single-family non-institutional (private) house as the place of occurrence of the external cause Z94.1 – Heart transplant status 14

15. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case study #2: Mental health Chief Complaint: “I have a lot of stress.” HPI: Male patient had been seen for anxiety and depression since 2001. Currently patient has depressive symptoms of crying, insomnia, anorexia with recent weight loss, and psychomotor retardation. Patient has been taking Wellbutrin 150mg daily, Lexapro 20 mg daily, and Xanax 1mg 3 times a day. Patient also has asthma, which is well controlled with his Albuterol. It usually becomes an issue during his panic/anxiety attacks. Diagnosis: AXIS I 1.Major depressive disorder, recurrent, severe with psychotic symptoms. 2.Panic/anxiety disorder without agoraphobia. Treatment Plan: Because of severe psychotic symptoms, this patient will be transferred to the nearby hospital for inpatient admission to their psychiatric unit. Patient agrees with this plan 15

16. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case #2: Answer ICD-10 Codes: F33.3 - Major depressive disorder, recurrent, severe with psychotic symptoms F41.0 – Panic disorder without agoraphobia J45.909 – Unspecified asthma, uncomplicated 16

17. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case study #3: Primary care Chief Complaint: Annual physical exam HPI: This 64-year-old patient comes in for her annual physical exam. She is also being treated for DM, HTN, and CKD. Diagnosis: 1.Malignant Hypertension 2.Stage V Chronic Kidney Disease 3.Type 2 Diabetes Mellitus Treatment Plan: Her HTN and CKD are being monitored and treated by Dr. Smith. Continue the plan of treatment as prescribed. Her diabetes is well controlled with Lantus, diet, and exercise. Continue same medication dosage, monitor glucose level at home, and return in three months for recheck 17

18. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case #3: Answer ICD-10 Codes: Z00.00 – Encounter for general adult medical examination without abnormal findings I12.0 - Hypertensive chronic kidney disease stage V chronic kidney disease or end stage renal disease N18.5 - Chronic kidney disease, stage V E11.9 - Type 2 diabetes mellitus without complications Z79.4 - Long-term (current) use of insulin 18

19. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case study #4: Pregnancy Chief Complaint: OB/GYN routine follow-up visit HPI: This 22-year-old pleasant lady with diabetes mellitus type 1 in her second trimester of pregnancy comes in for a follow-up visit. Diagnosis: 1.Pre-existing DM, Type 1, in pregnancy 2.18 weeks gestation Treatment Plan: The patient’s blood sugar is well controlled and the patient tells us that she is doing well with her diet and exercise regimen. Patient should follow up in one month. 19

20. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case #4: Answer ICD-10 Codes: O24.012 – Pre-existing diabetes mellitus, type 1, in pregnancy, second trimester Z3A.18 – 18 weeks gestation of pregnancy 20

21. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Case study #5: ENT Chief Complaint: “Sinus pressure. Post-nasal drainage.” HPI: 65-year-old male with acute sinus pressure in the context of existing chronic sinus disease and COPD. He has had low-grade fever, post-nasal drainage, maxillary pressure, and cough for over two weeks now. No vomiting, shortness of breath, or epistaxis. Symptoms have not responded to his use of Flonase, oral decongestants, and nasal irrigation for the last two weeks. Diagnosis: Acute on chronic maxillary sinusitis Treatment Plan: Continue Flonase, irrigation, decongestants and start Bactrim DS twice daily for 14 days. Call or return to clinic if not improving with this treatment over the next two weeks or new symptoms develop. Continue current treatment for COPD and contact PCP as needed. 21

22. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions ICD-10 Codes: J01.00 Acute maxillary sinusitis, unspecified J32.0 Chronic maxillary sinusitis J44.9 Chronic obstructive pulmonary disease, unspecified 22

23. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Resources 23

24. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Website links AHIMA: www.ahima.org/education/onlineed/Programs /ICD10 www.ahima.org/education/onlineed/Programs /ICD10 AAPC: www.aapc.com/medical-codingwww.aapc.com/medical-coding CMS: www.cms.gov/ICD10www.cms.gov/ICD10 CMS: www.Roadto10.orgwww.Roadto10.org ICD-9 to ICD-10: www.icd10data.com/convertwww.icd10data.com/convert OHP: http://www.onehealthport.com/http://www.onehealthport.com/ 24

25. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Next webinar Go! ICD-10 Coding, Risk Adjustment, Audit Preparation presented by Tonya Owens, Coding Quality Educator. November 17, 2 p.m. to 3 p.m. Contact information –Call 800-596-3382, option 4 –Email us at: ProviderEngagementTeamLW@lifewisehealth.com ProviderEngagementTeamLW@lifewisehealth.com –Fax: 855-332-4527 25

26. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Questions? 26

27. Confidential & Proprietary - Restricted Work Group Solely for authorized persons having a need to know and subject to the Company's cover sheet instructions Thank You for Attending 27 034229 (09-2015)