1. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-1

2. C HAPTER S EVEN Leadership Traits

3. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-3 The Five Factor Model of Personality Five Factor Dimensions TraitsBehaviors/Items SurgencyDominance Sociability I like having responsibility for others. I have a large group of friends. AgreeablenessEmpathy Friendly I am a sympathetic person. I am usually in good mood. DependabilityOrganization Credibility Conformity Achievement orientation I usually make “to do” lists. I practice what I preach. I rarely get into trouble. I am a high achiever. AdjustmentSteadiness Self-acceptance I remain calm in pressure situations. I take personal criticism well. IntellectanceI like traveling to foreign countries.

4. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-4 The Building Blocks Of Skills Easier to Change More difficult to Change Intelligence Personality Traits and Preferences Values Interests Motives/Goals KnowledgeExperience Skills/ Competencies

5. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-5 Dark-Side Personality Traits Argumentative Interpersonal insensitivity Narcissism

6. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-6 Dark-Side Personality Trait, continued Fear of failure Perfectionism Impulsivity

7. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-7 Myers-Briggs Type Indicator Four basic preference dimensions in which people can differ: Extraversion-Introversion Sensing-Intuition Thinking-Feeling Judging-Perceiving

8. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-8 The Building Blocks Of Skills Easier to Change More difficult to Change Intelligence Analytic intelligence Synthetic abilities Creative intelligence Personality Traits and Preferences Values Interests Motives/Goals KnowledgeExperience Skills/ Competencies

9. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-9 Average Intelligence Test Scores By Management Level 67 66 65 64 63 62 61 N= Supervisor First-line Manager Middle Manager Executive

10. Emotional Intelligence (EQ) A group of mental abilities that help people to recognize their own feelings and those of others

11. McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 7-11 Limitations Of EQ Literature Research does not indicate that EQ is more important than intelligence in leadership. Few EQ researchers have acknowledged the existence of personality-leadership effectiveness research. If the EQ attributes are essentially personality traits, then it is difficult to see how they will change as a result of a training intervention.