1. 89 th Annual Meeting & Exposition March 21 – 24, 2010 Denver, Colorado Avoid Being a Case Study: How to Make the Right eProcurement Decisions Now

2. Michael McLatcher Mike is a manager within Huron’s Procurement Solutions practice. For over 10 years, Mike has provided consulting services to a number of industries, such as higher education, public sector, and financial services. Mike’s areas of focus include project management, design and development of enterprise eProcurement applications, business requirement analysis, business process redesign, organizational design, systems integration and application testing. Nina Pukonen Nina is a manager within Huron’s Procurement Solutions practice. For more than 10 years, Nina has provided consulting and business services to higher education, public sector, and private sector clients. Nina’s areas of focus include operational assessments, organizational design, business process redesign, technology assessment and solution selection, technology design and implementation, systems integration design, and project management. She has led multiple procurement transformation, eProcurement business case development, eProcurement implementation, and eProcurement optimization engagements in higher education.

3. How You Envisioned It…

4. How Your Team Understood It…

5. How It Was Documented…

6. How It Was Built...

7. How It Was Shown on the Last Status Report…

8. How It Was Actually Implemented…

9. What You Really Needed…

10. We want you to know this presentation applies to you, regardless of where you are in the procurement technology journey. Procure to Pay Technology SourceEnableProcureSettleAnalyze eSource / eRFX Contract Authoring Contract Repository Supplier Enablement Catalog Loading Shopping Requisition / Workflow Order Dispatch / eOrder Invoice / eInvoice Receipt Matching Payment / ePayable Spend Analysis Compliance Supplier Performance Management

11. Business Case Development Planning & Strategy ImplementationMeasuring Impact Ongoing Evolution

12. Business Case Development Planning & Strategy ImplementationMeasuring Impact Ongoing Evolution Lack of Executive and End User Support Lack of a Comprehensive Plan/Business Case Lack of Continuous Innovation Lack of Alignment within Business Processes No Approach for Measuring Success Disjointed Supplier Strategy Lack of Organizational Readiness Planning

13. Business Case Development Planning & Strategy ImplementationMeasuring Impact Ongoing Evolution No Approach for Measuring Success Lack of Continuous Innovation Lack of Executive and End User Support Lack of a Comprehensive Plan/Business Case Lack of Alignment within Business Processes Disjointed Supplier Strategy

14. Comprehensive plan and business case ROI and long-term funding models Executive and end user support Thorough solution analysis Business Case Development

15. Clear supplier strategy with stakeholder buy-in Seek to transform current processes to leading practices Policy redesign Organization readiness planning Detailed marketing plan targeting various user levels Planning & Strategy

16. Align solution with transformed business processes Comprehensive integration strategy Effective communication utilizing executive sponsors and key stakeholders Launch marketing plan to generate broad awareness and secure user buy-in Implementation

17. Comprehensive approach for measuring the success of your initiative Well established channels for customer feedback Understand the true impact Validate ROI Measuring Impact

18. Dedication to: – continuous innovation – continuous improvement – continuous evolution Ongoing Evolution

20. Lack of Organizational Readiness Planning Business Case Development Planning & Strategy ImplementationMeasuring Impact Ongoing Evolution No Approach for Measuring Success Lack of Continuous Innovation Lack of Executive and End User Support Lack of a Comprehensive Plan/Business Case Lack of Alignment within Business Processes Disjointed Supplier Strategy

21. Question & Answer