1. Jump to first page Applications of Artificial Intelligence Mike Scavezze March 28, 2000

2. Jump to first page Artificial Intelligence Today n Intelligent computer poker players n Robotic pets n Automated customer service n Computerized face recognition n Optimized climate control

3. Jump to first page Intelligent Computer Poker Players n Problems that had to be overcome u Game of imperfect information u Reading opponents u Poker involves chance

4. Jump to first page Intelligent Computer Poker Players n Solution u Scientists have written a program to play poker intelligently F This program is called Loki

5. Jump to first page Intelligent Computer Poker Players n How Loki works u Learns how its opponents play F sees how often players bluff F compares a player’s betting to the player’s hand u Calculates probabilities

6. Jump to first page Intelligent Computer Poker Players n Advantages u Does not crack under pressure u Can figure probabilities and statistics more effectively than humans

7. Jump to first page Robotic Pets n Sony’s AIBO u Robotic dog u Develops personality depending on treatment by owner u Responds to touch and sound u Has robotic, jointed legs

8. Jump to first page Robotic Pets n NEC’s R100 u Similar to Sony’s model u Has wheels instead of legs F Makes R100 less expensive u Planned release date: 2001

9. Jump to first page Robotic Pets n Price and popularity u AIBO’s price tag: $2,500 u Sell outs F In the U.S., 2,000 sold in 4 days F In Japan, 3,000 sold in 20 minutes u In response to this: F 10,000 more were produced F 135,000 additional have been requested

10. Jump to first page Automated Customer Service n Why it is needed u People are unsatisfied with: F Response time F Quality of service u Companies are swamped with emails and are unable to reply in a timely fashion

11. Jump to first page Automated Customer Service n How it works u Determines the email’s request u Routes the email to the correct department u Sends automated responses

12. Jump to first page Computerized Face Recognition n What it is used for u Airport security F Identifies known terrorists u Casino management F Recognizes card sharks and cheaters

13. Jump to first page Computerized Face Recognition n How it works u Scans a picture of a face F Distinguishes facial features F Searches database to determine the person’s identity

14. Jump to first page Computerized Face Recognition n Downsides u Could be used to invade privacy F Movements of ordinary citizens could be monitored

15. Jump to first page Optimized Climate Control n Where its used u One New York City public housing facility u If successful there, it will be used in other housing facilities in New York City

16. Jump to first page Optimized Climate Control n What it does u Monitors the boiler system F Recognizes trouble patterns F Corrects problem If unable to do so, calls for help

17. Jump to first page Optimized Climate Control n Benefits u Over 10 years, the system will save 2 million dollars u If installed in all 3000 public housing facilities in New York City, over 6 billion dollars will be saved