1. Module 4: Managing Recipients

2. Overview Introduction to Exchange Recipients Creating, Deleting, and Modifying Users and Contacts Managing Mailboxes Managing Mail-Enabled Groups Discussion: Managing Recipients Video

3. Lesson: Introduction to Exchange Recipients What Are Exchange Recipients? Active Directory Group Types and Scopes Uses of the Exchange Task Wizard

4. What Are Exchange Recipients? Group User Contact Mailbox-Enabled Mail-Enabled E-mail address created Displayed in address lists Can send and receive e-mail Can store e-mail on the Exchange server E-mail address created Displayed in address lists Can send and receive e-mail Can store e-mail on the Exchange server E-mail address created Displayed in address lists Can receive e-mail at an external e-mail account E-mail address created Displayed in address lists Can receive e-mail at an external e-mail account E-mail address created Displayed in address lists E-mail forwarded to all members who have valid e-mail addresses defined in Active Directory E-mail address created Displayed in address lists E-mail forwarded to all members who have valid e-mail addresses defined in Active Directory

5. Active Directory Group Types and Scopes Security Group Distribution Group Domain Local Group Global Group Universal Group Expansion Server You should only mail- enable universal groups and not domain local or global groups if you have multiple domains in your environment User

6. You can use the Exchange Task Wizard to: Uses of Exchange Task Wizard Create or delete a mailbox Establish or delete an e-mail address Move a mailbox Hide or unhide group membership Configure Exchange features Remove Exchange attributes

7. Practice: Deciding Which Exchange Recipient Type and Scope to Use Read the scenarios Work in pairs or small groups on the solutions Discuss your solutions with the class Read the scenarios Work in pairs or small groups on the solutions Discuss your solutions with the class 1 1 2 2 3 3

8. Lesson: Creating, Deleting, and Modifying Users and Contacts How to Create a Mailbox How to Delete Mailboxes How to Create and Delete Mail-Enabled Users and Contacts How to Modify Aliases and E-Mail Addresses for Recipients How to Make Bulk Changes to Active Directory How to Automate Mailbox Administration How to Hide Mailboxes How to Reconnect Mailboxes to Active Directory Accounts

9. Mailbox alias: Samsmith E-mail address: Samsmith@nwtraders.msft Mailbox alias: Samsmith E-mail address: Samsmith@nwtraders.msft To create a mailbox: Open Active Directory Users and Computers Browse to the OU that will contain the new user account Use the context menu of the organizational unit to create the new user account, and verify that the Create an Exchange mailbox check box is selected Open Active Directory Users and Computers Browse to the OU that will contain the new user account Use the context menu of the organizational unit to create the new user account, and verify that the Create an Exchange mailbox check box is selected 1 1 2 2 3 3 How to Create a Mailbox

10. How to Delete Mailboxes 10 days 5 days 30 days 15 days 20 days Administrator delete mailbox To delete a mailbox: Open Active Directory Users and Computers Locate the organizational unit that contains the user account associated with the mailbox Locate the user account of the person whose mailbox you want to delete Use the Exchange Task Wizard to delete the mailbox Open Active Directory Users and Computers Locate the organizational unit that contains the user account associated with the mailbox Locate the user account of the person whose mailbox you want to delete Use the Exchange Task Wizard to delete the mailbox 1 1 2 2 3 3 4 4 Active Directory Exchange Server Elapsed time Default Mailbox Retention Period = 30 days Default Mailbox Retention Period = 30 days

11. Practice: Creating and Deleting a Mailbox Complete the procedures to practice creating and deleting a mailbox

12. How to Create and Delete Mail-Enabled Users and Contacts To create a mail-enabled user: Open Active Directory Users and Computers Locate the organizational unit that will contain the new user account Use the context menu of the organizational unit to create the user account and verify that the Create an Exchange mailbox check box is not selected Use Exchange Task Wizard to establish an e-mail address for the user object Open Active Directory Users and Computers Locate the organizational unit that will contain the new user account Use the context menu of the organizational unit to create the user account and verify that the Create an Exchange mailbox check box is not selected Use Exchange Task Wizard to establish an e-mail address for the user object 1 1 2 2 3 3 4 4 To create a mail-enabled contact: Open Active Directory Users and Computers Use the context menu of the organizational unit to create the new contact object Configure the alias and the e-mail address for the new contact Open Active Directory Users and Computers Use the context menu of the organizational unit to create the new contact object Configure the alias and the e-mail address for the new contact 1 1 2 2 3 3 Use Active Directory Users and Computers to remove the e-mail addresses from the user accounts or contacts when you no longer need to mail-enable the users and contacts

13. How to Modify Aliases and E-Mail Addresses for Recipients Samantha Smith From: Samsmith@nwtraders.msft To: Samsmith@nwtraders.msft or To: Samantha.smith@contoso.msft Exchange Server inbound outbound Practice External User Default address types: Custom address X.400 address Microsoft Mail Address SMTP address Default address types: Custom address X.400 address Microsoft Mail Address SMTP address cc:Mail Address Lotus Notes Address Novell GroupWise address

14. Active Directory How to Make Bulk Changes to Active Directory import export CSVDE.exe or LDIFDE.exe CSVDE.exe or LDIFDE.exe filename. csv filename. ldf filename. csv filename. ldf

15. How to Automate Mailbox Administration Programming technologies: ActiveX Data Objects Active Directory Service Interface Collaboration Data Objects Exchange OLE DB provider LDAP Store events World Wide Web Distributed Authoring and Versioning Exchange 2000 Server Web forms Windows Management Instrumentation ActiveX Data Objects Active Directory Service Interface Collaboration Data Objects Exchange OLE DB provider LDAP Store events World Wide Web Distributed Authoring and Versioning Exchange 2000 Server Web forms Windows Management Instrumentation CreateMBX.vbs Practice

16. How to Hide Mailboxes To hide a mailbox: Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange Advanced tab, select the Hide from Exchange Address Lists check box Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange Advanced tab, select the Hide from Exchange Address Lists check box 1 1 2 2 3 3 When a mailbox is hidden, it can still receive messages addressed to it if the message sender uses its SMTP e-mail address or any other foreign address Practice

17. How to Reconnect Mailboxes to Active Directory Accounts To reconnect a mailbox to an existing account: To reconnect a mailbox to an existing account: Open Exchange System Manager Locate the mailbox store that contains the deleted mailbox Right-click the disconnected mailbox object and then click Reconnect Select the appropriate user account Open Exchange System Manager Locate the mailbox store that contains the deleted mailbox Right-click the disconnected mailbox object and then click Reconnect Select the appropriate user account 1 1 2 2 3 3 4 4 To reconnect a mailbox to a new account: To reconnect a mailbox to a new account: Open Active Directory Users and Computers and create the user object Clear the Create an Exchange Mailbox check box Use Exchange System Manager to connect the new user account to a disconnected mailbox Open Active Directory Users and Computers and create the user object Clear the Create an Exchange Mailbox check box Use Exchange System Manager to connect the new user account to a disconnected mailbox 1 1 2 2 3 3 Exchange Server Active Directory Practice

18. Lesson: Managing Mailboxes How to Configure Storage Limits How to Configure Send on Behalf and Send As Permissions How to Manage Permissions to Mailboxes How to Move Mailboxes How to Configure a Forwarding Address

19. How to Configure Storage Limits User Exchange Server 15,000 KB 10,000 KB To set storage limits for a specific user: Open Active Directory Users and Computers Open the Properties dialog box for the user account that you want to configure Clear the Use mailbox store default check box on the Limits tab Configure the appropriate options Open Active Directory Users and Computers Open the Properties dialog box for the user account that you want to configure Clear the Use mailbox store default check box on the Limits tab Configure the appropriate options 1 1 2 2 3 3 4 4 Practice Mailbox Storage Limit Issue warning at:20,000 KB Prohibit send at:25,000 KB Prohibit send and receive at:30,000 KB

20. User A User B From: User A on behalf of User B From: How to Configure Send on Behalf and Send As Permissions To configure Send on Behalf permissions: Open Active Directory Users and Computers Open the Properties dialog box for the user account of the person whose sending privileges you want to delegate On the Exchange General tab, click Delivery Options Add the name of the user whom you want to be able to send e-mail on behalf of the mailbox owner Open Active Directory Users and Computers Open the Properties dialog box for the user account of the person whose sending privileges you want to delegate On the Exchange General tab, click Delivery Options Add the name of the user whom you want to be able to send e-mail on behalf of the mailbox owner 1 1 2 2 3 3 4 4 To configure Send As permissions: Open Active Directory Users and Computers Open the Properties dialog box for the user account for which you are granting permissions Use the Security tab to add the name of the user whom you want to be able to send e- mail as the mailbox owner Open Active Directory Users and Computers Open the Properties dialog box for the user account for which you are granting permissions Use the Security tab to add the name of the user whom you want to be able to send e- mail as the mailbox owner 1 1 2 2 3 3 User A Practice Send on Behalf permission on User B Send on Behalf permission on User B Send As permission on User B Send As permission on User B

21. How to Manage Permissions to Mailboxes To manage mailbox permissions: Open Active Directory Users and Computers Open the Properties dialog box for the mailbox for which you want to grant or deny permissions Use the Exchange Advanced tab to grant or deny the appropriate mailbox permissions Open Active Directory Users and Computers Open the Properties dialog box for the mailbox for which you want to grant or deny permissions Use the Exchange Advanced tab to grant or deny the appropriate mailbox permissions 1 1 2 2 3 3 As an administrator, you can configure mailbox properties to grant or deny users permission to an entire mailbox. However, you cannot delegate control of specific individual folders in a mailbox

22. Use Exmerge.exe when: You must migrate users between different Exchange organizations You must extract e-mail from a damaged mailbox store and import it back into an undamaged mailbox store You must migrate users between different Exchange organizations You must extract e-mail from a damaged mailbox store and import it back into an undamaged mailbox store Use Exchange Task Wizard when: How to Move Mailboxes Practice You have a small number of mailboxes to move You must move mailboxes within the same Exchange organization You have a small number of mailboxes to move You must move mailboxes within the same Exchange organization Exchange Server

23. How to Configure a Forwarding Address To configure mail-forwarding: Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange General tab, configure the delivery options Verify that forwarding is in effect Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange General tab, configure the delivery options Verify that forwarding is in effect 1 1 2 2 3 3 4 4 Practice You can configure Exchange to forward e-mail to a: Mail-enabled contact Mail-enabled user Mailbox-enabled user

24. Lesson: Managing Mail-Enabled Groups How to Create and Delete Mail-Enabled Groups How to Create Query-Based Distribution Groups How to Limit Access to Mail-Enabled Groups

25. How to Create and Delete Mail-Enabled Groups To delete a mail-enabled group: Open Active Directory Users and Computers Locate the organizational unit that contains the group Delete the group Open Active Directory Users and Computers Locate the organizational unit that contains the group Delete the group 1 1 2 2 3 3 When creating a mail- enabled group, designate an expansion server in the same domain as the domain local group or global group for membership resolution SID Deleting a mail-enabled group  Removes the group SID  Removes permissions granted to the group  Keeps the user accounts that were members of the group To create a mail-enabled group: Open Active Directory Users and Computers Locate the organizational unit that will contain the new group Open the New Object – Group dialog box Enter the group name, scope, and type Select the Create an Exchange e-mail address check box Open Active Directory Users and Computers Locate the organizational unit that will contain the new group Open the New Object – Group dialog box Enter the group name, scope, and type Select the Create an Exchange e-mail address check box 1 1 2 2 3 3 4 4 5 5

26. Query-based Distribution Group How to Create Query-Based Distribution Groups Active Directory LDAP query To create a query-based distribution group: Open Active Directory Users and Computers Locate the OU that will contain the new query-based distribution group Use the context menu of the OU to create a new query-based distribution group Configure the filter to search Active Directory for objects that you want to make members of this group Configure the advanced features to identify specific membership criteria Open Active Directory Users and Computers Locate the OU that will contain the new query-based distribution group Use the context menu of the OU to create a new query-based distribution group Configure the filter to search Active Directory for objects that you want to make members of this group Configure the advanced features to identify specific membership criteria 1 1 2 2 3 3 4 4 5 5 User Disadvantages Higher performance cost on server resources Can only be created in a native mode topology for Exchange Server 2003 Disadvantages Higher performance cost on server resources Can only be created in a native mode topology for Exchange Server 2003 Advantages Dynamic membership Reduces administrative overhead Advantages Dynamic membership Reduces administrative overhead

27. Practice: Creating Mail-Enabled Groups and Query- Based Distribution Groups Complete the procedures to practice creating a mail-enabled group and a query-based distribution group

28. How to Limit Access to Mail-Enabled Groups To hide a mail-enabled group: Open Active Directory Users and Computers Use the View menu to enable the Advanced Features Open the Properties dialog box for the mail-enabled group On the Exchange Advanced tab, select the Hide from Exchange Address lists check box Open Active Directory Users and Computers Use the View menu to enable the Advanced Features Open the Properties dialog box for the mail-enabled group On the Exchange Advanced tab, select the Hide from Exchange Address lists check box 1 1 2 2 3 3 4 4 To restrict access to a mail-enabled group: Open Active Directory Users and Computers In the Properties dialog box of the mail- enabled group, use the Exchange General tab to configure message restrictions for sending messages to the group In the Properties dialog box of the group, use the Members tab to configure who will receive messages sent to the group Open Active Directory Users and Computers In the Properties dialog box of the mail- enabled group, use the Exchange General tab to configure message restrictions for sending messages to the group In the Properties dialog box of the group, use the Members tab to configure who will receive messages sent to the group 1 1 2 2 3 3 Users can still use the SMTP address of the mail- enabled group to send messages to the group Only users with permissions can send messages to or receive messages from the mail-enabled group Practice

29. Discussion: Managing Recipients Read the scenarios Determine possible solutions Discuss your solutions with the class Read the scenarios Determine possible solutions Discuss your solutions with the class 1 1 2 2 3 3