1. CHAPTERS 4,5,6,7 INFORMATION Unit 2 Review

2. Chapter 4 Civil Service Test Job Application Form Resume Pre-Employment Test Cover Letter

3. Chapter 5 Body Language Hypothetical Conditions of Employment

4. Chapter 6 Allowances Anxiety Authority Delegates Due Process Morale Policy Manual Probation Reimburse Supervisor

5. Chapter 7 Cooperation Honesty Loyalty Performance Evaluation Productivity Punctuality

6. Chapter 4 Critical Thinking Questions People sometimes make mistakes in their lifetime. Getting in trouble in school, arrested for a minor infraction, or getting fired. If you are asked a question about this type of situation, how do you think you should respond? What do you think about the practice of requiring a lie detector test as part of the job application process? Discuss both your and the employer’s point of view.

7. Chapter 5 Critical Thinking Despite your best planning efforts, an unexpected emergency arises that prevents you from attending the job interview. How should you handle the situation like this? A person with an advanced education and experience can often negotiate favorable conditions of employment for a job offer. Discuss how much bargaining power a person has in applying for an entry-level job.

8. Chapter 6 Critical Thinking Questions Some supervisors get too friendly or informal with employees whom they supervise. Do you think this is a good or bad idea? Why? Under what circumstances might someone choose to specify an additional amount of withholding (allowances) on line 5 of Form W-4?

9. Chapter 7 Critical Thinking Questions Assume you are an employer, explain how you would handle each situation:  A) A worker calls in sick, but during lunch you see this worker out and about, what do you do.  B) An employee makes long-distance phone calls on a company phone, during company time.  C) A worker constantly criticizes the company to their co- workers. As an employee would you rather receive:  A.) A guaranteed 4% annual raise  B.) Possible raise of up to1%- 8%, based on your annual evaluation.  Why?