1. Name of Presenter Project Members

2.  Introduce the problem, the areas or services affected, who was involved on the team, and how it came together Need more slides? Right-click a slide thumbnail and select “New Slide.” You can have up to 30 slides.

3.  Plan the necessary actions for improvement ◦ What is being changed? ◦ What is being improved? ◦ What is being measured to determine the effectiveness of the solution? Before and after pictures are a great way to show visible improvements

4.  Implement the planned changes ◦ How were the improvements made? Were the changes consistent with the plan? ◦ Was it tested on a small scale or trial basis first? If so, how? Other useful and interesting graphics can include floor plans and flowcharts

5.  Check or study the results of the changes ◦ What were the measurable results of the changes? ◦ Did the situation improve, get worse, or stay the same after changes were made? Provide concrete results. Can they be put into a chart, graph, or table?

6.  Systematically implement successful changes ◦ What processes were put in place to ensure that the positive results are sustained? ◦ Can the changes be implemented on a larger scale to get better results in other areas? Has your team created a best practice? Are you spreading the word and process?

7.  What lessons did you learn during this project? What worked? What didn’t work?  What are some key takeaways?  What advice would you give to others working on similar projects?