2. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Change Readiness Assessment Analysis and Recommendations Presenter’s Name Presenter’s Title Organization, Division or Business Unit Month 00, 2014 Note: The speaker notes for this slide include detailed instructions on how to customize this Title Slide with your own picture. Tip! Remember to remove this text box.

3. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Agenda 1 2 3 Data Gathering Approach Assessment Conclusions Change Management Recommendations

4. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Disclosure The results presented are only the initial Change Readiness Assessment findings and are oriented towards human and organizational risks Technology and project risks are not included in this analysis. The risk identification process was conducted under the direction of Change Management

5. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Data Gathering Approach

6. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Data Gathering Methods Selection of Themes to Evaluate During the Change Readiness Assessment Process Based On: – Interviews with Executives and PMO – Meetings with PMO – Assessment Survey Review – Focus Group Question Review Target Populations: – Identified with the PMO and the Change Readiness Assessment Team – Validation of the Tools with the Change Readiness Assessment Team

7. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Data Gathering Methods Focus Groups involving People Conducted over a Three Week Period Focus Groups Conducted at X-1, X-2, X-3, X-4, and X-5 Anonymous Surveys Completed by Participants

8. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Focus Areas Survey Focus Ares Leadership Change Experience Reactions to Change Work and Environment Training Communication

9. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Question Formulation Responses based on a 1 to 5 Likert scale: – 1 corresponds with “strongly disagree” – 5 corresponds with “strongly agree” For questions with a negative connotation, the scale is inverted during the analysis (1 would then correspond with “strongly agree” and 5 with “strongly disagree”) This is notably the case with the following questions: – “Change is always a painful process in my personal experience.”

10. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Presentation of the Data Within the presentation, the symbol: refers to a diagnosis based on change theory and on the leading practices in change management. In the presentation, gray rectangles: represent a conclusion of the analysis. Comments found on the Quotation slides are representative of those collected. Results of focus groups and interviews are integrated in the findings.

11. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Analysis Approach The data was analyzed using the statistical functions of: – Average: The value obtained by dividing the total by the number of respondents. – Polarities: Combining the Strongly Agree, Agree responses and combining the Strongly Disagree/Disagree responses. A response of 4 is considered as a strong agreement. A response of 2 is considered as strong disagreement.

12. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Demographic Data

13. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Demographic Data

14. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions

15. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Leadership

16. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Leadership

17. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

18. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Leadership – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

19. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Change Experience

20. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Change Experience

21. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

22. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Change Experience – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

23. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Reactions to Change

24. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Reactions to Change

25. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

26. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Reactions to Change – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

27. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Work and Environment

28. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Work and Environment

29. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

30. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Work and Environment – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

31. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Communication

32. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Communication

33. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

34. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Communication – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

35. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Conclusions Training

36. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Training

37. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Survey Comment Quotes

38. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Training – Potential Risks Risk #1 Risk #2 Risk #3 Risk #4

39. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Summary

40. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Assessment Recommendations

41. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Recommendations: Change Management Program

42. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Recommendations: Change Management Roadmap

43. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Recommendations: Communication Campaign

44. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Recommendations: Training

45. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Summary ChallengesValue Identify and prioritize key project challenges identified via the assessment in this table. 1 2 3 4 5