1. Welcome to IST331 S1 Main concepts today Introduction to team, processes The user Cognitive ergonomics, design Examples of things about the user that are taught Course organization –Computers off –Expected to talk with group and with class –Syllabus –Table tents, groups Objectives –Learn about users –Learn about how to learn more –Learn about design –Add something to your portfolio and –Add something to your community

2. Introduction to the Team Frank Ritter, http://acs.ist.psu.edu/ist331 http://acs.ist.psu.edu/ist331 –Was an engineer and programmer –Student twice a year still –Interested in social impact of course –Likes to write, now Changkun Zhao IST grad in ACS Lab

3. Course Overview Focus on the User –For system design –To Convince *your* audience –To help you be a better learner, thinker, team member Content –Data –Theories –methods The Project –Write a report –Have an impact –Writing –Goes into your portfolio

4. The User Designing interface before knowing about human is like designing a bridge before knowing about bricks and stone and iron and steel. You may think you know about human because you are a human, but in fact you don't know that much. –Because you are busy being a person –you have not taken the time to reflect about your behavior –Or to record other people's behavior and to understand it Science knows a lot about people, even if differences remain between them

5. Listen and then Watch video Get into groups Listen to video Watch video Discuss metaphorically

6. Organization and Resources Website TAs Me Readings Text book (Ritter, Baxter, Churchill) APA manual Mailing list Online material (previous projects, exams, etc.) Planning Choose a Project

7. Password & login: “user”

8. COURSE OVERVIEW Course Method –Attend lectures –Critically discuss readings –Perform laboratory experiments (in group) to illustrate course material –Perform course project (in group) –Perform in-class activities –Two mid-term exams to assess concepts learned –Pop up short quizzes and minute papers

9. The web site for project Requirements: –The website has to be available for us to see –a point of contact. family member is fine, or friend –they don’t plan to shut the site or change it –Your report has a chance to have an impact beyond this course You can contact several websites and choose the one your contact looks the most interested. Ask them if a study has already been done. Ask for the report. Don't –take a big website. They are too complex they involve politics and strategies. You wont get an answer when you try to contact them –Social clubs at PSU Do: your parent’s, relatives friends, small businesses, non-profits, PSU big ones (e.g., elion)

10. Course in a Wordle.com slide

11. Example user errors and system errors http://failblog.org/2010/07/27/orchestra- fail/http://failblog.org/2010/07/27/orchestra- fail/ Find us a good example [10 min.]

12. Tasks for Next Class Read the course syllabus in FULL Read ABCS preface and chapter 1 Prepare 2 questions / comments / concerns that could be discussed in class 3 Get to know your team members Starting from next class team members will sit together and preferably in the same location

13. Groups Cards should be handed out to you Put your name on the card Find your group with our help (really, it will be fun)

14. Minute Paper (67’th point) 1 What are your expectations of –The instructor? –The TA? –Yourself as a student? 2 What do you hope to gain from this class? Hand in today