1. Establishing Nurturing, Good Committee Work …or How to Avoid “Death by Meeting” Jann Marks, RN, MBA, NEA-BC

2. Objective: We’ve Got To Start Meeting Like This… Members Committee charter Agenda Team building/development Resources

3. Member Selection 50% management / 50% staff How do you select a high performing team? – Volunteers? – Speak up or silent? – From every area with inpatients? – Level of care reps? Ensure representative sample across svc lines

4. Structure: Adopt Committee Charter Committee name Nursing Care Committee Committee membership 50/50 Objectives, Tasks and Accountabilities HB 346 Schedule of meetings At least annually Record keeping / minutes / decisions made Attendance & participation expectations Expected outcomes & timeline

5. The “Accountability Agenda” Right people at right time Know topics in advance Know when agenda will get to each subject Everyone gets a chance to be heard Actions & Accountabilities…Who Does What by When

6. Nursing Care Committee Agenda TopicPerson Responsible ProcessTime (What)(Who)(How)(When) HB 346C. CNOPresentation Discussion 9:00-9:30 Date & Time: 11/7/08 9-10:30 AM Place: Classroom 1 Attendees: Objective of the Meeting: Develop a house-wide staffing plan

7. Team Building & Development 1.Forming, norming, storming, performing…mourning 2.Group norms Ground rules Decision-making standards 3.Cultural norms

8. The Path To High-Performance Teams Bruce Tuckman - 1965 Forming Storming Norming Performing Mourning (Adjourning)

9. Team “Rules of the Road”… Group Norms – Guide team member behavior Ground Rules – Guidelines for participation – Goal: open, respectful dialogue Decision-Making Standards

10. Need a break? Almost there…

11. Cultural Norms Shared leadership – participative management Interest based decision making Collaboration Consensus building

12. Shared Leadership Participative Management

13. Participative Management Open form of management Employees: strong decision-making role Managers seek strong cooperative relationships

14. Interest-based Decision Making Principles & Assumptions Issues not personalities Interests not positions Create options to satisfy mutual and separate interests Principled bargaining enhances relationships Mutual gains are possible Open discussion expands mutual interests/options

15. Collaboration A process of participation through which people, groups and organizations work together to achieve desired results. Team members: Contribute Take Responsibility Value Other’s Viewpoints

16. Consensus Building Everyone plays a role in group decision making Compromise may be needed Merriam-Webster dictionary definition: – a : general agreement – b : the judgment arrived at by most or all of those concerned – group solidarity in sentiment and belief

17. Defining resources needed to support group work Secretarial support * Meeting planning & communication * Document development * Minutes & Action Plans Accessibility to needed data & reports * Data driven/evidence based decision-making * Using data to evaluate staffing effectiveness Communication support

18. Questions?