1. Measurement Issues by Ron D. Hays UCLA Division of General Internal Medicine & Health Services Research (June 30, 2008, 4:55-5:35pm) Diabetes & Obesity Disparities in Health Care Systems Conference, Bethesda, MD

2. 2 Evaluation of Health Outcomes Monitoring population (and subgroups) Clinical trials Clinical practice Observational studies 

3. 3 Potential Factors in Health Disparities Community –Cultural norms and practices related to health care use Health care organization –Processes of care and policies Health care professional –Decision making, training, screening/assessment, knowledge, bias Patient –Attitudes, behavior, education, lifestyle, cultural

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5. 5 Process Of Care Outcomes Patient- Reported Clinical Expert Consensus Patient- Reported Patient/ Community Health Care Organization/ Provider

6. 6 Process of Care Expert Consensus –Quality of Care “If Then” Indicators % of patients with diabetes with one or more HbA1c tests annually Patient reports about communication –In the last 12 months, how often did your doctor explain things in a way that was easy to understand?

7. 7 Outcomes of Care Clinical –% of patients with diabetes with most recent HbA1c level >9.0% ( poor control) Patient global rating of health –Would you say that in general your health is: Excellent Very good Good Fair Poor

8. 8 2002 CAHPS 3.0 Medicare Managed Care Survey Getting care quickly (4 items) Getting needed care (4 items) Office staff helpfulness (2 items) Plan customer service (3 items) Provider communication (4 items)

9. 9 Differences in Reports about Care: African Americans (n = 8,791) vs. Whites (n = 101,189) Getting care quickly (-6, ES = 0.21) Getting needed care (-2, ES = 0.08) Office staff (-1, ES = 0.04) Plan customer service (-5, ES = 0.13) Communication (+1, ES = 0.07) M. Fongwa et al. (in press). Reports and ratings of care: Black and white Medicare enrollees. Journal of Health Care for the Poor and Underserved.

10. 10 Equivalence of Survey Data Missing data rates were significantly higher for African Americans on all CAHPS items Internal consistency reliability did not differ Plan-level reliability estimates were significantly lower for African Americans than whites M. Fongwa et al. (2006). Comparison of data quality for reports and ratings of ambulatory care by African American and White Medicare managed care enrollees. Journal of Aging and Health.

11. 11 Missing Data Rates (%) WhiteAAWhiteAA Get Care Quickly 81478 Get Needed Care 1016910 Staff4735 C. Service91910 Communication3645 MailPhone

12. 12 Intraclass Correlation and Reliability ModelIntraclass CorrelationReliability One- way Two- way fixed Two- way random BMS = Between Ratee Mean Square WMS = Within Mean Square JMS = Item or Rater Mean Square EMS = Ratee x Item (Rater) Mean Square

13. 13 Health-Plan Level Reliability WhiteAA Get Care Quickly 0.930.90 Get Needed Care 0.940.91 Office Staff0.900.89 Customer Service 0.880.83 Communication0.900.86

14. 14 Spearman-Brown Prophecy Formula alpha y = N alpha x 1 + (N - 1) * alpha x N = how much longer scale y is than scale x ) (

15. 15 Hypothetical Multitrait/Multi-Item Correlation Matrix

16. 16 Confirmatory Factor Analysis u Observed covariances compared with those generated by hypothesized model u Factor loadings u Correlations between factors u Model fit (statistical and practical)

17. 17 Fit Indices Normed fit index:Normed fit index: Non-normed fit index:Non-normed fit index: Comparative fit index:  -  2 null model 2  2 null  2 model 2 - df nullmodel 2 null  df -1  - df 2 model  - 2 null df null 1 -

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20. 20 Location DIF Slope DIF Differential Item Functioning (2-Parameter Model) White AA White Location = uniform; Slope = non-uniform

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24. 24 Thank you