1. Kotter’s 8 Step Change Model

2. Eight Step Change Model
Build a guiding team
Create a vision for change
Remove obstacles / communicate
Empower action
Create short-term wins
Don’t let up
Make change stick
urgency
Create

3. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 1
CREATE URGENCY
Helping others see the need for change &
the importance of acting quickly

4. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 2
BUILD A GUIDING TEAM
Ensuring there is a powerful group, with the appropriate leadership skills, credibility & authority to guide the change process

5. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 3
CREATE A VISION FOR CHANGE
Creating a picture of the future & how it
will be different from the past

6. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 4
COMMUNICATE THE CHANGE VISION
Ensuring everyone understands
& accepts the vision

7. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 5
REMOVE OBSTACLES
Removing the barriers to making change successful

8. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 6
CREATE ‘SHORT TERM WINS’
Create clear, visible success stories early in the process

9. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 7
CONSOLIDATE GAINS &
PRODUCE MORE CHANGE – DON’T LET UP
Recognise more change opportunities following the
‘quick wins’ to take full advantage of the momentum for change

10. KOTTER’S MODEL - THE 8 STAGE PROCESS
STEP 8
ANCHOR THE NEW APPROACHES
IN THE CULTURE
Ensure the new ways of behaving are recognised & rewarded to embed the change into the organisational culture