1. SunGuide SM Software Development Project Operator Training CDRL 5-1.3 SunGuide-TM-Oper-1.1.0

2. Operator Training 2 Agenda SunGuide SM Overview User Interface Topics: –GUI / Graphical Map –CCTV –Video Switching –Video Wall –Detectors –DMS and Message Queues –Incident Management –Preferences –American Dynamics Keyboard Style –Slides (“live” demo immediately after slide) –Hands-on

3. Operator Training 3 SunGuide SM Overview

4. Operator Training 4 SunGuide SM Architecture

5. Operator Training 5 SunGuide SM Characteristics User may: –Selectively log into subsystems User interface: –Browser based –No files installed on local machine Permissions: –The SunGuide SM Administrator has an extensive list of permissions available to set on a “per operator” basis –It is IMPORTANT to understand what permissions the SunGuide SM administrator has assigned to you.

6. Operator Training 6 SunGuide SM Permissions Closed Circuit Television (CCTV): –Add, modify and delete camera groups –Add, modify and delete cameras –Add, modify and delete user –Control camera –Override lock –Receive camera data –Receive camera group data –Receive camera status updates –Receive user data Dynamic Message Sign (DMS): –Activate or terminate a scheduled sequence –Add and delete approved words –Add, modify, and delete a DMS –Add, modify, and delete and DMS group –Add, modify, and delete messages and libraries –Add, modify, and delete sequences and libraries –Echo the message on a DMS –Log in to the DMS subsystem –Modify the system configuration –Modify user privileges –Override the message on a DMS or DMSs (no conflicts) –Query and modify DMS status –Receive updates of the status of communication with a DMS Dynamic Message Sign (DMS) – continued: –Reset a DMS controller –Resolve both spelling and message conflicts –Resolve message conflicts –Resolve spelling conflicts –Retrieve DMS data –Retrieve active sequences –Retrieve approved words list –Retrieve DMS groups –Retrieve message libraries –Retrieve sequences and libraries –Retrieve system configuration –Retrieve the current operational status of a DMS –Retrieve the current status of a DMS –Retrieve the list of users –Retrieve the message currently displayed on a DMS –Send a message to a DMS or DMSs –Set a DMS's brightness level –Terminate the current message on a DMS or DMSs Graphical User Interface (GUI): –Set system settings (e.g. frequency of alarms being repeated)

7. Operator Training 7 SunGuide SM Permissions: continued Incident Management: –Allows the holder to configure the IM system –Allows the holder to create, alter and close events –Allows the holder to create, alter and remove plans –Allows the holder to create, alter and remove response resources plans –Allows the holder to respond to traffic events using devices and resources –Allows the holder to view event related data from system –Allows the holder to view plan related data from system –Allows the holder to view resource related data from system –Allows the holder to view route related data from system –Take ownership of an event Message Arbitration Subsystem (MAS): –Blank the queue for a device –Modify the queue for a device –Receive queue data updates (actual queue contents) –Receive queue failure messages –Receive queue status updates –Receive queue update notices (only notification) –Receive updates to user privilege data –System access to the queuing system Transportation Sensor Subsystem (TSS): –Add, modify and delete detectors –Define highway links –Map detectors to links and lanes –Modify alarm thresholds for links and lanes –Modify the poll cycle for detectors –Receive detector status updates –Receive link updates from detectors –Receive notification of triggered alarms –Receive user permission information Travel Time (TvT): –Configure travel time links –Receive travel time data –Receive travel time link data –Receive user data

8. Operator Training 8 SunGuide SM Permissions: continued Video Switch (VS): –Add, modify and delete inputs –Add, modify and delete outputs –Add, modify and delete switches –Add, modify and delete user –Add, modify and delete video tours –Receive active video tour data –Receive input data –Receive input status updates –Receive output data –Receive output status updates –Receive switch data –Receive user data –Receive video tour data –Retrieve video snapshots –Start and stop video tours –Video switching Video Wall (VWS): –Allow connections of source to viewer –Configure the video wall –Retrieve connection information –Retrieve user permission information –Retrieve video tour information –Retrieve wall geometry information

9. Operator Training 9 GUI / Graphical Map

10. Operator Training 10 GUI / Graphical Map: Overview Acronyms: –GUI: Graphical User Interface –SVG: Scalable Vector Graphics Workstation software: –Browser based –Adobe SVG plugin –Roadgeek font Home page: –Can set to “map.html"

11. Operator Training 11 Logging In… Operator credentials: –Case sensitive –Administrator controls access rights Operator can tailor which subsystems to access

12. Operator Training 12 Map: Managing Your View Zooming: –Select zoom level on control panel –Rubber band main map: position mouse press left mouse button position mouse release button Panning: –Left click on map, map will re- center at the selected position Districts: –Use drop down box in control panel

13. Operator Training 13 Map: Context Menus Context menu displayed with right mouse click – functionality described in the following sections

14. Operator Training 14 CCTV

15. Operator Training 15 CCTV: Overview Acronyms: –CCTV: Closed Circuit Television Provides capability to: –Control Camera Pan Tilt Zoom Focus Iris –Lock: Gather Release Override –Presets: Save Recall

16. Operator Training 16 Video Switching

17. Operator Training 17 Video Switching: Overview Acronyms: –VS: Video Switching Concepts: –Video transmission technology: SunGuide SM Video Switching only allows “similar” display/source technologies to be “switched” (e.g. VBrick and Teleste are interchangeable, iMPath is not) –Displays: Local displays: displays associated with the local workstation Shared displays: those displays visible by multiple people –Video tours: Tours can be created/manager by operators Tours can be “dropped” on any monitor with a similar technology

18. Operator Training 18 Video Switching: GUI To switch: –Left click on one of: Source Tour –Left click on destination System will report an error if source and destination are not compatible Tours: –Operator defined –Select sources –Specify dwell

19. Operator Training 19 Video Wall

20. Operator Training 20 Video Wall Acronyms: –VW: Video Wall Relies on using the configurations performed by the Barco software To switch: –Left click on one of: Source Tour –Left click on Barco “Viewer” Layouts: –Operator may change an EXISTING layout: Deactivate current layout Select layout Activate

21. Operator Training 21 Detectors

22. Operator Training 22 Detectors: Overview Acronyms: –TSS: Transportation Sensor Subsystem –RTMS: Remote Traffic Microwave Sensor –MVDS: Microwave Vehicle Detection System TSS provides: –Speed and occupancy data down to the “lane” level –Generates “alarms” which indicate an abnormal traffic condition –Supports a variety of detector technologies, the GUI is “detector neutral” in that the source of the data is not pertinent at the GUI From the operator perspective, TSS is comprised of: –Detectors –Lanes –Links (a link is a collection of lanes)

23. Operator Training 23 Detectors: Detailed Data Link/Lane data: –Select a lane from the graphical map and a graph of the link (that contains the lane) will be displayed (shows one direction only): Lane Speed: –Current average speed (large text) –Last reported speed (smaller text) –Current alarm threshold (under graph) Occupancy: –Current average occupancy (large text) –Last reported occupancy (smaller text) –Current alarm threshold (under graph) Volume (if supported by detector): –Last reported volume Detector status: –Allows operator to change the status of a detector

24. Operator Training 24 Detectors: Current Alarms Alarms are generated when the speed and/or occupancy crosses the SunGuide SM Administrator established thresholds (these thresholds can vary by time of day) Current alarms are displayed, the operator may: –Dismiss: remove from the system –Generate Incident: start the process of managing an incident (details of incident management will be provided later)

25. Operator Training 25 DMS and Message Queues

26. Operator Training 26 DMS and Message Queues: Overview Acronyms: –DMS: Dynamic Message Sign –MAS: Message Arbitration Subsystem –PSA: Public Service Announcement DMS Capabilities –Status of devices –Sending messages –Conflict resolution (spelling and approved words) –Libraries –Sequences –Groups

27. Operator Training 27 DMS: Status Screens Status screens: –Short status –Detailed status Detailed status: –Change Operational status Brightness Control Mode –Display detailed status –Commands: Blank sign Send message Diagnostic commands

28. Operator Training 28 DMS: Detailed Status Screens Detailed diagnostic information as reported by the sign (protocol sometimes limits data)

29. Operator Training 29 DMS: Send Message Allows operator to: –Edit a message (will be formatted for the sign geometry) –Set attributes of the message –Search message library for a “saved message” Message is sent to MAS for “processing”

30. Operator Training 30 DMS: Conflict Screen Displayed when a message being sent to DMS has a spelling conflict (a word is not the in the “approved word” list that is managed by the SunGuide SM Administrator First operator (with override permissions) to respond will cause the conflict screen to be dropped on all workstations Operator can alter the message and its attributes

31. Operator Training 31 DMS: Libraries What are they: libraries “store” messages for later retrieval Capabilities: –Manage libraries –Manage sub-libraries –Manage the messages stored

32. Operator Training 32 DMS: Sequences What are they: sequences provide the ability to preconfigure different messages on a a variety of signs in preparation of an event/situation Capabilities: –Manage libraries of sequences –Manage sequences –Manage the sequence items stored

33. Operator Training 33 DMS: Groups Groups of DMS devices are established to facilitate putting the same message on a “group” of devices DMS Groups are useful if you wanted to display a PSA on all the signs in a corridor Capabilities: –Manage groups –Manage the content of the group

34. Operator Training 34 MAS: Overview MAS implements the SunGuide SM message priority algorithm Default priorities (1 to 256 possible values): –1: default for “manually created messages” –2 – 255: used for message priorities in response plans (more on this later) –256: default for message sequences When an operator or subsystem generates a message request (for either a DMS or HAR device), it is routed to MAS for queuing

35. Operator Training 35 MAS: Overview - continued MAS will send the “top” (highest priority) message to the appropriate subsystem for processing Queued messages are stored to the disk in the event of a subsystem restart

36. Operator Training 36 MAS: GUIs MAS queue shows all devices (can be filtered) Individual queue for one device can be displayed Priorities of messages can be manually controlled DMS sequences do not appear until “activated”

37. Operator Training 37 Incident Management

38. Operator Training 38 Incident Management: Overview Acronyms: –IM: Incident Management

39. Operator Training 39 IM: Event Creation Events created: –Manually –From alarms (TSS) Each event must be: –Confirmed –False alarm Bold fields: –Required fields

40. Operator Training 40 IM: Basic Information Key fields: –Event name: SunGuide SM will generate a name – the operator can edit –Select severity: effects “distance” of event coverage –Owner: controlled by the system Buttons provided to “control” state of event

41. Operator Training 41 IM Location Information Key fields: –Latitude/Longitude: SunGuide SM system will provide - the operator can edit –If the event is located on an “instrumented” highway, SunGuide SM will provide (based on database): Milepost Roadway Cross Street Direction –Event is Located: must be entered by the operator – always defaults to “At” (can be “Before” or “After”)

42. Operator Training 42 IM: Lane Configuration Before a response plan is created: –Establish lane configuration –Establish blocked conditions This information is used to generate recommended response plans Lane configuration graphic: –System attempts to provide accurate representation (only can be achieved if the event occurs on an instrumented piece of highway) –Default is to have two shoulders on both sides –Lane 1 is always to the left (see yellow solid line) –Lane “n” is always to the right (see white solid line)

43. Operator Training 43 IM: Lane Type Changing block: –M - main lane –H – High Occupancy Vehicle lane –On – On ramp –Off – Off ramp –OnOff – On/Off ramp –Sh – Shoulder –C/D – Collector/Distributor (access) lane Use left mouse to click on “lane type” graphic

44. Operator Training 44 IM: Lane Blocked Changing blocked lane: –Green Arrow – lane open –Orange Barrel – lane blocked –Question Mark - Unknown status Use left mouse to click on “block” graphic

45. Operator Training 45 IM: Event Details Select one type of event (and enter appropriate data): –Congestion –Special Event –Weather –Construction –Disabled Vehicle –Safety Message –Action Required –Incident

46. Operator Training 46 IM: Other Details Weather Conditions: –Provide a “notation” of the current weather conditions in the event record

47. Operator Training 47 IM: Other Details - continued Contacts: –Allows contacts to be associated with an event –A dialog is “popped up” to enter a contact –Message are sent via email (to any device that supports) –Event notification is based on operator configuration in the Administrative editor

48. Operator Training 48 IM: Other Details - continued Alternate Routes: –Allows operator to identify alternative routes for the current event –Alternative Route information is stored in the event record

49. Operator Training 49 IM: Other Details - continued Participants (Resources): –Allows participants to be associated with an event –A dialog is “popped up” to enter a participant –The following can be “marked” for each participant Notified of the event Arrived at the scene Departed the scene –Above data is stored in the event record

50. Operator Training 50 IM: Other Details - continued Associated Events: –Allows events to be associated with each other –A dialog is “popped up” to enter a event –Associated an event does not “tie” the manipulation of the event together – it is simply a logical association –Associations are stored in the event record

51. Operator Training 51 IM: Other Details - continued History: –Review the history of all event activities stored in the event record –Allows the operator to add an entry to the event record

52. Operator Training 52 IM: Event Entry Options At the bottom of the event data entry screen the operator may select: –Find the event location on the map (map re-centered to the event location) –Give up (or release) ownership of the event –Save the current edits performed to the event record –Save the current edits and request a recommended response plan IM context menu provides a dialog to find a location by roadway/cross street (useful when manually creating an event)

53. Operator Training 53 IM: Event Manager Provides a list of current SunGuide SM events Operator can: –Filter on event status –Filter on owner of events –Order by status Events will “stay” around for 60 minutes (which is configurable) after they are “closed”

54. Operator Training 54 Southeast Florida Message Rules SunGuide SM implements a set of messaging rules known as the “Southeast Florida Message” rules Basic format (varies based on sign geometry): –1st line What (Location) –2nd line Where (Problem) –3rd line When or Reference Location (Location) When a response plan is generated, the recommended messages will be based on these rules Response plans are RECOMMENDATIONS – the operator decides the final content of ALL messages

55. Operator Training 55 DMS Sign Selection Algorithm Signs are selected a “configurable” distance down any roadways leading to the event Distance varies based on “severity”: –Level 1: least severe –Level 2: moderate –Level 3: most severe Priority of each message increases with distance from event, priority is calculated as “2 + miles the DMS is from the event location” Note: many of the sign selection criteria are configurable and can be changed by the SunGuide SM administrator

56. Operator Training 56 DMS Sign Selection Algorithm: continued Sign “relationships” are established by the SunGuide SM Administrator; these relationships are used to determine what signs should be in a recommend response plan Graphic shows possible signs:

57. Operator Training 57 DMS Sign Selection Algorithm: continued When an event occurs, signs along any possible routes (for the specified distance) are included in the recommended response plan Graphic shows possible signs based on a hypothetical event:

58. Operator Training 58 IM Response Plans: Generating Recommended Plans Response plans include recommended signs: operators have complete control Operator may “tune” the parameters to alter the number of signs in the plan Operator will select a response plan where final edit capability is provided Operator can merge a (new) recommended response plan into a currently executing response plan (used as events are “managed” over time)

59. Operator Training 59 IM Response Plans: Managing a Response Plan When this dialog is presented to “selected devices” (those in the plan) will be highlighted on the map Operator may “Activate the Plan” – this will cause messages to go to MAS (does not guarantee the message will go to the sign – MAS displays messages based on priority) Operator may “Terminate the Plan” – this will remove the messages from MAS (messages may or may not be on the sign)

60. Operator Training 60 Preferences

61. Operator Training 61 Preferences: Overview Allows the operator to customize the “look and feel” of their operator map Options –Per operator options (“follow” you to whatever workstation you utilize): Colors Icon Sets Local Maps Save Current Window Positions Subsystems –Global options (requires permission): System Settings

62. Operator Training 62 Preferences: Changing Colors Operator may change icons and line colors Select the map item to change: –Select the “attribute” –Select color (preview will be show in dialog) When “Done” with the User Preference dialog, colors will be applied to the map (and subsequent logons)

63. Operator Training 63 Preferences: Icon Sets Operator may change when map icons appear (based on zoom level), to accomplish this: –Select the icon to change –Select the zoom level to display (see control panel for current zoom level) Note: the SunGuide SM administrator can alter the zoom level when highway shields appear (and the operator cannot override these)

64. Operator Training 64 Preferences: Select Maps Allows an operator to select which background maps to display Selections can be by individual county or FDOT District (collection of counties) Warning: Selecting “local roads” will significntly increase the map load time (once loaded, performance is fast – load could take “minutes” based on Server and Network speed) Recommendation: Select “state roads” as basic map background

65. Operator Training 65 Preferences: Select Subsystems Allows the operator to specify which subsystems the operator should be “logged into” during system login Should only select those subsystems for which permissions exist and will be used (performance issue)

66. Operator Training 66 Preferences: Systems Settings May only be modified if the operator has the ability to change system level settings Allows the operator to specify the frequency of audible alerts for different SunGuide SM conditions

67. Operator Training 67 American Dynamics Keyboards

68. Operator Training 68 Preferences: Overview Acronyms: –MCP: Manual Control Panel Capabilities: –Allows operators to: Control CCTV devices Switch video (monitors or video wall) Display tours Requires that camera names, monitors, video wall names, tours are prefaced with a “number” (e.g. 101- CCTV1)

69. Operator Training 69 AD Keyboard: Commands (ADCC300 Keyboard) Select a Camera: –Enter the 3 digit numeric camera identifier using the keypad. –Press the CAMERA key. The identifier will be displayed on the camera LED. Move a Camera (Pan, Tilt, Zoom, Focus, Iris): –Toggle the joystick (left/right, up/down) to adjust camera pan/tilt. –Twist the joystick (clockwise/counterclockwise) to adjust camera zoom. –Press the focus NEAR or FAR keys to adjust camera focus. –Press the iris CLOSE or OPEN keys to adjust camera iris. Override a Camera Lock: –Press the F1 key.

70. Operator Training 70 AD Keyboard: Commands – continued Define a Camera Preset: –Enter the 2 digit numeric preset identifier (1-99) using the keypad. –Press the SHIFT and PRESET keys simultaneously. Move to a Specified Camera Preset: –Enter the 2 digit numeric preset identifier (1-99) using the keypad. –Press the PRESET key. Move to Next Camera Preset: –Press the SEQUENCE key. The selected camera will be moved to the next preset in the list of defined presets, starting with the first preset in the list. When the last preset in the list is reached, the key function is disabled. To re-enable it and reset it to the first preset, the camera must be reselected.

71. Operator Training 71 AD Keyboard: Commands – continued Select Next or Last Camera: –Enter the 3 digit numeric monitor identifier using the keypad. –Press the MONITOR key. The identifier will be displayed on the monitor LED. –Press either the NEXT or LAST key. The next or last camera in the list of active cameras will be switched to that monitor. Video Switching: –Enter the 3 digit numeric monitor identifier using the keypad. –Press the MONITOR key. The identifier will be displayed on the monitor LED. –Enter the 3 digit numeric camera identifier using the keypad. –Press the CAMERA key. The identifier will be displayed on the camera LED and that camera will also become the selected camera.

72. Operator Training 72 Questions / Answers