1. Chapter 7 Training Employees

2. MGMT 422 - Chapter 7 Training Linked to Organizational Needs Training –An organization’s planned efforts to help employees acquire job-related KSAOs Instructional Design –Systematically developing training to meet specified needs

3. MGMT 422 - Chapter 7 Stages of Instructional Design

4. MGMT 422 - Chapter 7 Needs Assessment

5. MGMT 422 - Chapter 7 Needs Assessment Person Analysis –Determining individuals’ needs and readiness for training Readiness for Training –Combination of employee and work environment characteristics permitting training –Factors Task Analysis –Identifying and analyzing tasks to be training for

6. MGMT 422 - Chapter 7 Supporting Training

7. MGMT 422 - Chapter 7 Planning the Training Program Establish training objectives –Employee will know what he/she will learn –Organization can measure if training met its objectives Effective training objectives indicate: –What the employee is expected to do –The quality or level of performance that is acceptable

8. MGMT 422 - Chapter 7 Use of Instructional Methods

9. MGMT 422 - Chapter 7 Implementing the Training Program Link training to the job Provide multiple practice opportunities Provide feedback on skill development or knowledge acquisition Organize content in memorable chunks

10. MGMT 422 - Chapter 7 Helping Employees Learn

11. MGMT 422 - Chapter 7 Evaluating Training Trainee satisfaction New skills, knowledge gained Transfer of training Performance improvements Return on investment

12. MGMT 422 - Chapter 7 Applications of Training Orientation –Prepare employees to perform their job effectively, –Learn about the organization –Establish work relationships Diversity training –Change employee attitudes about diversity –Develop skills needed to work with a diverse workforce