1. Sakkaravarthi, K. Librarian, Sudharsan Engineering College, Pudukkottai – Tamilnadu. Mail : ksakkara@gmail.com. Cell : 9047733944ksakkara@gmail.com V. Vanishree, Asst Librarian,Sudharsan Engineering College - Pudukkottai Mail : venuvani12@gmail.com. Cell : 9159663264 venuvani12@gmail.com Impact of Open Source Software: a User Study in Digital Library at Sudharsan Engineering College

2. College :Sudharsan Engineering College Establishment:2000 Courses offered:UG – 6 PG – 6 NBA Accredited :MECH, EEE, ECE, CSE and IT. Digital Library :19 systems with internet connectivity since 2008 onwards. DELNET:since 2005. INDEST- AICTE :since 2009. Open source facility :The staff members and the students TELNET, SQL, GLPI, WEBMAIL Introduction

3. In this paper Questionnaire method is used for gathering information from respondents. Although they are often designed for statistical analysis of the respondents, always this is not the case. It includes the need, Objective, method of data collection, pre-test, and limitation. METHODOLOGY:

4. The College Library is knowledge center the knowledge center has a beautiful Infrastructure, Collection, Maintenance, and dissemination of Information, satisfaction of information, Services and facilities. The Library has to planed systematically and carefully by the mission and vision of the Library NEED FOR THIS STUDY

5. To find the maximizing difficulties of User To improve the quality of Library and Services To provide high professional Standard To promote the use of Open Sources To examine the User opinion To Study about the Library Facilities To identify the utility of Open Sources To identify levels of Satisfaction with Open Source To meet the need of all user To create the awareness of the Open Source OBJECTIVE

6. The quality of Research is depending upon the data collection, proper analysis, High level interpretation with primary data and Secondary data. The Primary data was collected through Questioner from the staff members and students of Sudharsan Engineering College by distributing 100 questionnaires; Secondary data was collected from various record and network. DATA COLLECTION METHOD

7. 1.It is focused only on Sudharsan Engineering College only. 2. Questioners back from the respondents, In spite of the follow on, the investigator could collect 94 questioners out of 100. Limitation

8. Login – Webmail

9. User Screen - Output

10. Glpi: Login Screen – Call log Ticket

11. GLPI – User screen – Call request

12. GLPI User Screen – Call Status

13. TELNET – Login Screen – User Terminal

14. Telnet – User Application Terminal

15. SQL Login Screen

16. SQL Table 1

17. SQL Table 2

18. This Table Shows that the distributions of the respondents. There are 96% are Staff Members and 92 % are Students. Staff members are more in numbers comparing with the Students. S. NoSampleTotal Respondents n = 94 Percentage 01Staff4896 02Students4692

19. This Table Shows the using of Digital Library. In time spend in the Digital library concerned there is 56.38 % respondents using the Digital Library One hour only. Among them staff 68.75%, Student 43.47 %. 26.59% respondents are using two hours. 7.44% respondents using the Library three hours per day. And 8.51 % respondents are using the library more than three ours. It is notable that Students are using the Library more time than the staff members. Among 6 Digital Library users, 5 students are hostler. UsingStaff%Stude nts %Total User % One Hour3368.752043.475356.38 Two Hours1122.911531.252626.59 Three Hours24.16510.8677.44 More than Three hours 24.16613.0488.51

20. This Table Shows that using of Open Source – Web mail: in Web mail using habit concerned, 45.74 % respondents using frequently, among them 75 % are Staff members and 43 % are Students. 21.27 % respondents using Occasionally, among them 16.66 % are Staff members and 26.08 % are Students. 17.02 % respondents using Rarely, among them 4.16 % are Staff members and 30.43 % are Students. 15.95 % respondents never used, among them 4.16 % are Staff members and 28.26 % are students. It indicates 45.74 % users are frequently using the Web mail. Staff members are frequently using the Web mail. But students are not aware of using web mail. UsingStaff%Stud ents %Total User % Frequently3675715.214345.74 Occasionally816.661226.082021.27 Rarely24.161430.431617.02 Never24.161328.261515.95

21. This Table Shows that using of Open Source – GLPIl: GLPI using habit concerned, 40.42 % users using frequently, among them 37.5 % are Staff members and 21.73 are students. 30.85 % of the users using rarely, among them 25 % are staff members and 36.95 % are students. 27.65 % users using occasionally, among them 33.33 % are staff members and 21.73 % are students. 11.7 % users never used, among them 4.16 % are Staff members and 19.56 % are Students. GLPI is used frequently by staff members. Students are rarely using. UsingStaff%Stud ents %Total User % Frequently1837.51021.733840.42 Occasionally1633.331021.732627.65 Rarely12251736.952930.85 Never24.16919.561111.7

22. This Table Shows that using of Open Source TELNET concerned, 32 % of the users are rarely using the TELNET. Among them 43.75 % respondents are staff and 21.73 respondents are students. Especially staff members are rarely using this source. 30.85 % users are occasionally using. 25.53 % users never used this open source. 10.63 % of the users alone frequently using this open source. UsingStaff%Stude nts %Total User % Frequently48.33627.601010.63 Occasionally1735.411226.082930.85 Rarely2143.751021.733132.97 Never612.51839.132425.53

23. This Table Shows using of open source software SQL concerned, there are 34.04 % respondents using this source occasionally. Among them 45.65 % respondents are students. The students are occasionally using this open source. 22.91 % respondents are staff members. 30.85 % respondents are rarely using this software. 22.34 % users are frequently using. 14.89 % users have never used this source. UsingStaff%Stude nts %Total User % Frequently1020.831123.912122.34 Occasionally1122.912145.653234.04 Rarely1837.51123.912930.85 Never918.75510.861414.89

24. This Table Shows that usage of the open source according to the user point of view, there are 46.8 % respondents feel the web mail usage is Excellent. Among them 58.33 % are staff members and 34.78 % are students. 17.02 % respondents feel good. 6.38 % respondents feel below average. 6.38 % respondents feel Poor. It indicates the usage of web mail is excellent. UsageStaff%Stud ents %Total User % Excellent2858.331634.784446.8 Good612.51021.731617.02 Average36.25919.561212.76 Below Average12.08510.8666.38 Poor00.00613.0466.38

25. This Table Shows that usage of the open source according to the user point of view, there are 51.06 % respondents feel the GLPI usage is Excellent. Among them 56.25 respondents are staff and 45.65 % respondents are students. 22.34 % respondents are feeling good. 18.08 % respondents are feeling average. 6.38 respondents feel below average. 2.12 % respondents are feeling poor. It indicates GLPI usage is excellent UsageStaff%Studen ts %Total User % Excellent2756.252145.654851.06 Good1122.911021.732122.34 Average612.51123.911718.08 Below Average 48.3324.3466.38 Poor00.0024.3422.12

26. This Table Shows that usage of the open source TELNET according to the user point of view, there are 30.85 % respondents feel excellent. 23.40 % respondents feel good. But the ratio between these two is not a big variation.18.08 % respondents are feeling below average. 14.89 % respondents are feeling poor. It indicates below average and poor is more felt many respondents. So it is not much enough used by the user. UsageStaff%Stud ents %Total User % Excellent1429.161532.62930.85 Good12251021.732223.40 Average612.5613.041212.76 Below Average 918.75817.391718.08 Poor714.58715.211414.89

27. This Table Shows that usage of the open source MY SQL according to the user point of view, there are 26.59 % respondents are feeling Below average. 21.27 % respondents are feeling Average. 19.14 % respondents are feeling excellent as well as good. 13.82 % respondents are feeling poor. It indicates the SQL Usage is below average UsageStaff%Stud ents %Total User % Excellent1020.83817.391819.14 Good1225613.041819.14 Average1633.3348.692021.27 Below Average 714.581839.132526.59 Poor36.251021.731313.82

28. Finding Concerning time spend in the Digital Library, there is 56.38 % respondents using the Digital Library One hour only. Among them staff 68.75%, Student 43.47 %. It is notable that Students are using the Library more than the staff members. Web mail using habit concerned, 45.74 % respondents using frequently, among them 75 % are Staff members and 43 % are Students. Staff members are frequently using the Web mail. But students are not aware of using web mail. GLPI using habit concerned, 40.42 % users using frequently, among them 37.5 % are Staff members and 21.73 are students. GLPI is used frequently by staff members. Students are rarely using. Open Source TELNET concerned, 32 % of the users are rarely using the

29. Con.. Open Source Software SQL concerned, there are 34.04 % respondents using this source occasionally. Among them 45.65 % respondents are students. The usages of web mail, GLPI usage is excellent. But among the students it is not more effective comparing with staff members usage The usage of TELNET by many respondents is below average and poor. So it is not often used by the user. SQL Usage is below average. So the TELNET and SQL is not often at Sudharsan Engineering College.

30. Conclusion This paper has considered some opportunities for using open source software within Sudharsan Engineering College could provide benefit to the users. Students are more interested in using Library. Both students and staff members feel good at timing and open sources for using digital library. Both users are using the Open sources like Web Mail and GLPI are using frequently. But TELNET and My SQL is not popularized among the users. Some students have never used web mail due to less reliability and lack of awareness among them

31. Suggestion Library Staff members and other staff members from all the departments of Sudharsan Engineering College have to create further more awareness on open sources to the students. Management has to confirm the students that the web mail is reliable to use.

32. Sakkaravarthi, K. Librarian, Sudharsan Engineering College, Pudukkottai – Tamilnadu. Mail : ksakkara@gmail.com. Cell : 9047733944ksakkara@gmail.com V. Vanishree, Asst Librarian,Sudharsan Engineering College - Pudukkottai Mail : venuvani12@gmail.com. Cell : 9159663264 venuvani12@gmail.com

33. Any Question ? Thank you