1. Federal Projects Design & Construction Division 2012 Customer Workshop GSA Southeast Sunbelt Region 77 Forsyth Street, SW Atlanta, GA 30303 www.gsa.gov March 29, 2012

2. 2 GSA Public Buildings Service Design & Construction Division Brian Singleton, P.E. –Deputy Director Joseph Marinaccio, P.E. –Branch Chief Capital Program Kirsten Neff, P.E. –Branch Chief Under-Prospectus Program

3. 3 GSA Public Buildings Service PBS - Design & Construction Division Collaborate and Team with You, our Customers, to… Plan… Manage… Execute… Deliver… Successful Projects to Meet Your Needs … and Result in Effective Business Solutions

4. 4 GSA Public Buildings Service New Construction and Building Additions

5. 5 GSA Public Buildings Service Renovations and Modernizations

6. 6 GSA Public Buildings Service Systems Upgrades & Space Solutions

7. 7 GSA Public Buildings Service Project Managers On board from the beginning of the project Voice of the project Manages the project’s development and delivery Oversees all aspects of the project including sub- projects through the use of a project management plan

8. 8 GSA Public Buildings Service Project Management Plan Six critical project constraints –Schedule –Communication –Budget –Scope –Resources –Relationships

9. 9 GSA Public Buildings Service Communication Plan  Communications planning: Determining the information and communications needs of the stakeholders.  Information distribution: Making needed information available to project stakeholders in a timely manner.  Performance reporting: Collecting and disseminating performance information, including status reports, progress measurement, and forecasting.  Managing stakeholders: Managing communications to satisfy the needs and expectations of project stakeholders and to resolve issues. The greatest threat to many projects is a failure to communicate

10. Communication Plan The plan is a simple spreadsheet or word document that provides a sequential list of who will communicate what by when. The specific form of the communication is identified: traditional print documents, posters, e-newsletters, email flashes, or social media formats, etc. 10 GSA Public Buildings Service

11. Front-End Planning: Scope of Work 11 GSA Public Buildings Service

12. Front-End Planning: Cost Estimate 12 GSA Public Buildings Service

13. Planning Priorities 13 GSA Public Buildings Service

14. 14 GSA Public Buildings Service THANK YOU !