1. Introduction Motivating others in the workplace is being able to identify the reasons which make employees behave a particular way. In most cases this is to drive employees into higher performance standards to increase productivity. Objective To identify, understand, and customize the rewards provided to my colleagues and employees based on their individualized motivations to increase employee satisfaction, engagement, and productivity. Motivation

2. Rewards of Work 1 In this article there are insights on how to engage employees and increase their productivity. It defines engagement as having employees embodying two principles: knowing what to do and wanting to do it. From these two principles a matrix is formed highlighting four types of employees: The way to identify an employee’s engagement is by asking them various questions around how they feel about affiliation to the company, the work content they engage in, the role of pay, career opportunities, and benefits offered. Motivation 1 Kochanski, Jim, Chris Ellis, and Aaron Sorenson. "Insights to Employee Engagement." Rewards of Work 2 (2006): 1-4.

3. Equity Theory 1 A challenge to my ability to customize rewards and improve productivity is the notion of equity theory. The equation below describes the equity theory in principle: As J.S. Adams describes, if equity does not exist across peers based on the individual’s assessment of equity, then they will begin to mirror the productivity to balance the equity equation. In order to counterbalance customized rewards I must be clear on what equity means to myself, my colleagues, and my employees. Motivation 1 Adams, J.S. 1965. Inequity in social exchange. Adv. Exp. Soc. Psychol. 62:335-343

4. Exercise Motivation Note to Markham: This slide is written from an administrator’s perspective as I will use it with my employees immediately. In an attempt to better understand the employee population and improve our business we would ask you to complete the following survey regarding your affiliation to the company, the importance of pay and benefits, how you feel about the work content of your job, and your career opportunities. In the pages that follow, please answer the following questions on a scale of 1 to 5 where 1 is the least satisfied and 5 is the most satisfied. You will also be asked certain demographic questions, however, note that results aggregated and anonymity will be upheld. From these results a general profile will be created and shared with the team on what the most engaging elements of the employee value proposition are for our area, which questions are the most favorable and which are the most unfavorable. Your manager will reach out to you to further go over the results.

5. Exercise Motivation Note to Markham: This slide is written from an administrator’s perspective as I will use it with my employees immediately. AffiliationWork Content I am proud to tell others that I am part of this organization The feeling of worthwhile accomplishment you get from doing your job The organization really cares about my well-being The amount of challenge in your job My organization misleads us about the money it has for paying its employees Your involvement in decisions that affect your work I understand my organization’s vision of how it will be successful in the future My job requires me to use a number of complex or high-level skills I talk up this organization to my friends as a great organization to work for My job gives me a chance to use my personal initiative or judgment in carrying out the work The organization is willing to extend itself in order to help me perform my job to the best of my ability My job is arranged so that I have the chance to do an entire piece of work from beginning to end I am excited about the organization’s vision of how it will be successful in the future My job is one where a lot of other people can be affected by how well the work gets done I find that my values and the organization’s values are very similar Just doing the work required by my job provides many chances for me to figure out how well I am doing When management of this organization says something, you can really believe it’s true My job gives me considerable opportunity for independence and freedom in how I do the work The organization cares about my general satisfaction at work Supervisors often let me know how well they think I am performing my job I understand how to do my part in helping the organization achieve its vision I have the skills I need to excel in my job This organization really inspires the very best in me in the way of job performance Overall, I trust the management of this company Overall, I believe the organization supports me I will be better off personally if the organization achieves its vision for the future For me this is the best of all possible organizations for which to work This organization has a good reputation in the community

6. Exercise Motivation Note to Markham: This slide is written from an administrator’s perspective as I will use it with my employees immediately. BenefitsCompensation The value of your benefits How your raises are determined The organization’s rules concerning benefits The way promotions are decided The number of benefits you receive The openness of the organization in sharing pay system information Your health care benefits Your overall level of pay Your overall benefit package Information the organization gives about pay issues of concern to you How the organization administers benefits Your most recent pay raise Your paid time-off (vacation, personal days, sick days) The way people move up to a higher pay grade The administration of your health care plan The raises you have typically received in the past Your retirement benefits How you can increase your pay by changing jobs The quality of your company’s communication about your benefits package How jobs are assigned to pay grades The types of benefits from which you can choose Your current pay The companies that your employer uses to administer your retirement plan (such as the 401k plan) The information I get about my pay programs The health insurance vendor that your employer uses How pay grades, pay ranges, and pay levels are set in your organization Your retirement savings plan How your pay compares to the pay of others in your organization The amount you pay for your benefits How pay and performance are related in your organization The degree to which your benefits match your current needs The quality of the health care tools and information provided through the employer's web site Your employer’s retirement plan will meet your retirement needs My current retirement savings will meet my needs I am concerned about being able to retire when I want

7. Exercise Motivation Note to Markham: This slide is written from an administrator’s perspective as I will use it with my employees immediately. Career I am very worried about being laid off from this company in the next year I could find a job quickly comparable to my current position that pays at least as well The title or status given to your job The amount of job security you have The amount of training and development you receive The kind of career opportunities that are available to you in this organization