1. Univ. Autónoma de Madrid 1 CADUI'96 - 5-7 June 1996 - FUNDP Namur A Framework for the Automatic Generation of Software Tutoring Javier Contreras Francisco Saiz IIC Universidad Autónoma MADRID (Spain)

2. Univ. Autónoma de Madrid 2 CADUI'96 - 5-7 June 1996 - FUNDP Namur Introduction Interactive Systems increasingly harder to use Help of quality is needed but we have –“the same text as before, in a Window” –lacking capture of dynamics in HCI Tutoring better than traditional Help

3. Univ. Autónoma de Madrid 3 CADUI'96 - 5-7 June 1996 - FUNDP Namur Example 1: Current Help Style Dual Visualization Problem Difficult to remember all steps Parts and Widgets referred to may not be present in the actual interface

4. Univ. Autónoma de Madrid 4 CADUI'96 - 5-7 June 1996 - FUNDP Namur Present Tutoring Drawbacks Simulation with prefabricated examples –Working / Learning, two dissociated activities –Time expensive Duplicates the work of the designer

5. Univ. Autónoma de Madrid 5 CADUI'96 - 5-7 June 1996 - FUNDP Namur TWIW: Teach me While I Work Built on top of Humanoid (Szekely et al.) –Benefits from the Model-Based Interface Design Paradigm Integrated in the application –Tutoring done with the real application –Learning and Working can be done at the same time Variable degree of flexibility in face of user actions, according to the designer’s criteria

6. Univ. Autónoma de Madrid 6 CADUI'96 - 5-7 June 1996 - FUNDP Namur Ex. 2: User working under TWIW (1/3) 1

7. Univ. Autónoma de Madrid 7 CADUI'96 - 5-7 June 1996 - FUNDP Namur Ex. 2: User working under TWIW (2/3) 1 2 3

8. Univ. Autónoma de Madrid 8 CADUI'96 - 5-7 June 1996 - FUNDP Namur Ex. 2: User working under TWIW (3/3) 4 Tutoring Mode: free

9. Univ. Autónoma de Madrid 9 CADUI'96 - 5-7 June 1996 - FUNDP Namur The architecture of TWIW (1/2) Task Models :activable :interaction Atomic Task Task Prototype Composite Task :name :description :active :tutoring-info :subtasks Tutoring-Info :pre-action :post-action :mode :filter Interaction Prototype :where :behaviour :command :status } }

10. Univ. Autónoma de Madrid 10 CADUI'96 - 5-7 June 1996 - FUNDP Namur The architecture of TWIW (2/2) Task Manager Matching Tutoring Task Matching TA1 TA3 TA2 TT 1 2 2 2 Task Manager Event Wait for Next Event

11. Univ. Autónoma de Madrid 11 CADUI'96 - 5-7 June 1996 - FUNDP Namur TME: Task Models Editor 1 2 3

12. Univ. Autónoma de Madrid 12 CADUI'96 - 5-7 June 1996 - FUNDP Namur Conclusion Advantages –Highly interactive tutoring –Flexible tutoring style –Easily adapted to other uses Future Work –Improvement of Task models –Usability tests

13. Univ. Autónoma de Madrid 13 CADUI'96 - 5-7 June 1996 - FUNDP Namur Thank you for your attention!