1. Job Search Etiquette Don’t get fired before you get hired Presented by: UCR Career Center 951-827-3631 www.careers.ucr.edu

2. What do employers want?

3. Communication Honesty/Integrity Teamwork Skills Strong Work Ethic Analytical Skills Flexibility/Adaptability Interpersonal Skills Motivation/Initiative Computer Skills Detail-oriented Source: NACE Research Job Outlook 2006

4. First Impressions

5. Transforming Your Image From Student…

6. …to Professional

7. Easy First Steps Conservative email address Professional outgoing voice message Clean internet profile Resume and/or calling card Sara Cortez B.S. Business Administration University of California, Riverside 123 Canyon Crest, Apt. A 951.827.1234 Riverside, CA 92507 scortez@gmail.com Summary of Qualifications:  3 + years customer service experience  Demonstrated leadership skills and campus involvement  Bilingual (Spanish and English)  Seeking a full-time sales position (Front) (Back)

8. Professional Appearance Business Attire Formal Casual Accessories Grooming/Hygiene Body Art

9. Appropriate Networking Behavior Non-Verbal Eye contact Handshake Open posture Active Listening Smile! Turn off your phone Verbal/Written Introduce yourself State your purpose Provide essential information Ask for advice/ guidance Use formal English

10. Email Etiquette Formal English - no howdy, btw, ‘cuz… Proper case Use a salutation and a closing Show appreciation for the employer’s time and/or assistance

11. Example Phone Intro Statement Hi, my name is Sara Cortez. I am a fourth-year business student at UC Riverside currently exploring the field of Pharmaceutical Sales. Would you be willing to speak with me about your role as a Sales Representative with Pfizer? I’d only ask for twenty minutes of your time at your convenience.

12. Family Feud XXX NETWORKING DON’Ts

13. Networking Don’ts Don’t drink or smoke Don’t discuss politics or personal issues Don’t ask for a job Don’t answer your cell phone Don’t engage in PDA

14. Interview Commandments BE ON TIME Dress appropriately Leave your cell phone in the car Check yourself just prior to the interview Be courteous to everyone you meet Do not disparage former, current or potential employers Express interest and enthusiasm

15. Family Feud XXX DINING ETIQUETTE: MOTHER’S MANDATES

16. Dining Etiquette (aka Mother’s Mandates) Elbows off the table Chew with your mouth closed No grooming at the table Offer to others before you help yourself Be discreet Excuse yourself

17. Dining Etiquette PRE-MEAL Napkin on lap Avoid three “S”s when ordering Never order first No alcohol Water on the right APPETIZERS Work outside-in with utensils Pass the bread Spoon away Taste before seasoning Rest utensils on plate ENTREE Small bites No finger food Use napkin Mouth closed while chewing Pick around food you don’t like

18. Follow Up Thank you, thank you, thank you Persistent interest versus stalking Keep a communication record

19. Communication Record (aka Job Search Log)

20. Managing Offers Negotiating more time Notifying employers when you have accepted another offer Request the offer in writing and follow up on any conditions in a timely fashion

21. Managing Rejection Think before you act Asking for feedback is O.K. Demanding to know why you were not hired is never O.K.

22. Final Thoughts Think of yourself as a professional Give employers what they want Follow the golden rule Treat others as you would like to be treated