1. 11/9/2015 AEB/Yleisesittely Utilising City Card on the Campus TNC 2004, Rhodes 7th of June, 2004 Mikael Linden, mikael.linden@csc.fi Petteri Jekunen, petteri.jekunen@tamk.fi

2. 11/9/2015 AEB/Yleisesittely Tampere polytechnic a medium-sized polytechnic in Finland –5000 students, 600 staff members belongs to the city of Tampere IT infrastructure maintained centrally by the computer center user administration done centrally in cc –LDAP enterprise directory –one username/password for most of the services –automatic account creation, maintenance and closing based on the student registry

3. 11/9/2015 AEB/Yleisesittely Where we started in Tampere Polytechnic (TP) TP willing to start using PKI/token based user authentication people already carrying several cards in their wallet –let’s not introduce a new one  multi-application smart card, integrating services on a single card smart card readers installed to workstations in TP –700/1200 workstations in computer classes –100/650 workstations for staff use

4. 11/9/2015 AEB/Yleisesittely eTampere card – a card for local residents part of the eTampere programme (2001-2005) –a collaboration project of research&education, business, organizations and communities eTampere card pilot 2003-2004 –city of Tampere provided 5000 cards to local residents –3500 of the card were given to students in TP computer-skilled people with good facilities and large number of network services in the school and at home  card penetration reached 80 % among active students in TP basic idea: services provided by public and private organisations on a single card

5. 11/9/2015 AEB/Yleisesittely Services available for cardholders in TP in the pilot Services by the city of Tampere payments in public transportation and swimming halls electronic services (requiring authentication) on the web Services provided by Tampere Polytechnic workstation logon (Windows 2000) signing (and circulating) an application for ”overtime” –for students that are not able to graduate in 4 years Services provided by TP’s privately operated student restaurant paying student lunch Services provided by Student union of TP voting in the election of the student union’s council

6. 11/9/2015 AEB/Yleisesittely eTampere pilot card’s technology a hybrid card: two separate chips in the same piece of plastic –contactless (Mifare) chip: electronic purse for payments (busses, swimming hall, student restaurant) –chip with contacts (ISO 7816): personal certificates about the PKI in use –certificates signed by Sonera (a Finnish-Swedish teleoperator) –two separate certificates: authentication, non-repudiation –unique identifier of a user: EETU, a unique number assigned by the city of Tampere –for W2k logon at TP an extra certificate was added to the card CA: computer center of TP binds the W2k username to the public key

7. 11/9/2015 AEB/Yleisesittely User experiences of the card A web survey (n=699) made to cardholders 1-2 months after getting the card What property do you consider important? Library card94 % Car parking fees 83 % Passage card in the school80 % E-purse (lunch, shops…)76 % Ticketing (concerts, ice hockey…)73 % Voting in the net68 % Bonys/loyalty programs 63 % Passage card in municipal services (sports hall…)60 % Strong network authentication 56 % Telephone card38 % => for an end user security (AuthN) is not very interesting

8. 11/9/2015 AEB/Yleisesittely From pilot to production: experiences/challenges For the city of Tampere certificates are expensive but not used very much –not easy to find a business model that makes them fly integrating to municipal libraries (library card) dual-interface card? For Tampere Polytechnic problems mostly non-technical usage of the certificates is still too narrow, should be extended to make it more usable (web authN, SSH connections, VPN etc)