1. Estonian Post Domestic Services Ringo Kristelstein Partner Relations, Business Division 10.11.2015

2. Contents Estonia in brief Addressed Direct Mail Unaddressed Direct Mail News and plans for 2010

3. Estonia in brief

4. Estonia in brief, I Population approx. 1,35 million Ethnic groups – 72% Estonian, 22% Russian Full member of EU & NATO

5. Estonia in brief, II Very e-developed GDP: 20 560 USD / per capita Currency: Estonian crown (1 EUR = 15,6466 EEK) Open market since 01.04.2009

6. Addressed DM

7. Addressed Direct Mail, I Only advertising, marketing or public information with an identical weight and message Merchandize and product samples accepted (up to 100 g) Max. weight: up to 2000 g / per item Min. volume: 300 items / per shot

8. Addressed Direct Mail, II D+6 service level as a standard, D+3 on demand Only Estonian PPI accepted or two PPI’s together Return address not mandatory Pre-sorting required

9. Addressed Direct Mail, III Pricing based on: - weight steps and - geographical delivery zones and - service level Discounts based on cumulative volumes for 6 months Delivered together with normal mail Quite flexible in terms of layout

10. Unaddressed DM

11. Unaddressed Direct Mail, I Only advertising, marketing or public information with an identical weight and message Max. weight: up to 2000 g / per item Min. volume: 1000 items / per shot D+6 service level as a standard, D+3 and D+1 on demand

12. Unaddressed Direct Mail, II No PPI required Approx. 555 000 private households / mailboxes Various targeting possibilities Delivered together with normal mail

13. Unaddressed Direct Mail, III Pricing based on: - weight steps and - geographical delivery zones and - service level and - delivery period Discounts based on cumulative volumes for 6 months Very flexible in terms of layout

14. Plans for 2010

15. News and plans for 2010 Semi-addressed product Geo-targeting Address sales No prices changes, but discount system may change as of 01.01.2010

16. Additional information 1.Contact KAM: - Mr. Ringo Kristelstein - E-mail: Ringo.Kristelstein@post.eeRingo.Kristelstein@post.ee - Phone: +372 625 7285 2.Level 3 Database – www.ipc.bewww.ipc.be

17. Any questions? Thank you!