1. COMM 470 Agenda - Week 7 RAT 3 Today LC1 Due Today Eye Contact Listening Exercise for Week 8 TEAMS – please remove RP3a forms ITE7a – Calibrate with Your Team - How was Listening this Week? Review of ITE6 - Swets’ FAILURE, SUCCESS ITE 7b – Reflect Back, Part I

2. Procedures for RATs Clear Your Desktop of Everything Except: A Scantron A Blank Sheet of Paper Your Copy of the RAT Be sure to write your name on your copy of the RAT Refer to the Directions in Your Folder

3. In-Class Team Exercise # 7a Discuss: How did you do with EYE CONTACT this week? Count how many times; share 2 examples Deliverable : Summarize in a table how many conversations you each had where you: 1) thought about the assignment, and then 2) succeeded partially 3) succeeded completely 4) ADDED: estimate your TOTAL # of conversations last week ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- How did you do on “Sharing of One’s Self” this week? Share an example if you have one...

4. Eye Contact, Continued Pair Up: Pick an A and a B (A has the longest hair) A talk to B for 2 minutes about A Recent Movie (or TV Show) You Saw B’s Job is to Attend to A in all ways except eye contact – use inappropriate eye contact (too little) Reverse Roles (use too much eye contact) ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Deliverable : None

5. Listening Exercise – for Week 8 Focus on: Presenting “Open” Body Language – As a Listener or a Speaker (Arms, Legs, Posture, Facing, Head Movements, etc.) Notice the Body Language of Others Notice how much eye contact others make Also Make it a Point to: Continue to Attend to Eye Contact Reveal something about yourself (as appropriate)

6. In-Class Team Exercise # 7b Paired sharing: Share Music Category Preferences within the Team (Hip Hop, Classic Rock, Country, World Beat, Classical, Jazz, Blues, Reggae, etc.) Pair Yourself with Someone with Different Tastes Designate an A (First in Alphabet) and a B A – Describe your favorite concert (or band) B – restate, reword, reflect A’s position during the conversation (ala Carl Rogers) – until A is satisfied you’re got it Reverse Roles ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Deliverable : On your ITE sheet, List the pairs and the type of music each person likes

7. In-Class Team Exercise # 7c Change pairs for more paired sharing: Find a topic on which you disagree (Iraq, NSA spying, abortion, environmental issues, PETA, men, women, family, kids, relationships) Designate an A (Comes second in alphabet) and a B A - state your position B – restate, reword, reflect A’s position during the conversation (ala Carl Rogers) – until A is satisfied you’re got it Reverse Roles ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Deliverable : On your ITE sheet, List the pairs and the issue about which each pair disagreed

8. 10 Factors Influencing the Listening Process 1. Culture (11 2. Gender (11 3. Age (111 4. Hemispheric Specialization 5. Physical & Psychological States (1111 111 6. Attitudes (1111 1111 1 7. Self-concept (11 8. Receiver Apprehension (1 9. Time (1 10. Listener Preferences

9. Causes of Communication Breakdown FAILURE: 1. Fear (111 2. Assumptions (1111 1111 1 3. Insensitivity 4. Labeling (1 5. Uncertainty (1111 111 6. Resentment (1 7. Egotism (1111 11

10. Attributes of Successful Communication SUCCESS: 1. Self-awareness (11 2. Understanding (1111 1111 3. Care for others (1111 4. Control of Emotions (1111 1 5. Esteem of one’s self (1 6. Self-confidence (1111 1 7. Sharing of one’s self (11