1. NASA Technical Standards Program Website Overview and Training September 17-18, 2009 Lori Dalton Tammy Gattis Stefanie Justice

2. Agenda 2 Welcome Introduction NTSP Overview START Presentation Lessons Learned Overview IHS Overview and Presentation Question and Answer Feedback and Evaluation Conclusion

3. NTSP Outreach Team: – Lori Dalton – Tammy Gattis – Stefanie Justice IHS Representative: – David Wagner Introduction 3

4. Course Objectives 4 After participating in this course, you should: – Understand the role of the NASA Technical Standards Program – Be familiar with the features of the Standards and Technical Assistance Tool (START) website – Be able to search for and retrieve a standard via the Standards Expert – Understand the role of the NASA Lessons Learned program

5. NTSP Overview 5 NASA Technical Standards Program was established in 1997 Program objectives: – Establish and Maintain “NASA Technical Standards” as a Common Baseline for NASA Programs Evaluate, Support, and Adopt National and International Standards where they meet NASA’s needs Develop Internal NASA Standards where available standards are not adequate – Support the Use of Technical Standards on NASA Programs in the Systems Requirement Process Provide Access for All Users to Full Text Standards from >100 Sources at http://standards.nasa.govhttp://standards.nasa.gov Link Standards to Lessons Learned for more effective use Provide automated Notice of Updates for Standards registered by users

6. NTSP Authority 6 Authority: NPD 8070.6B, “Technical Standards” (May 7, 2003) NASA Preferred Technical Standards Program Plan (April 15, 1999) OMB Circular A-119, “Federal Participation In The Development And Use Of Voluntary Consensus Standards And Conformity Assessment Activities” (1998) NPR 8070.X, Technical Standards Processes (In Development)

7. NTSP Organization 7

8. Primary Activities of NTSP 8 Document Manage the development of NASA Standards where no industry standard will suffice Deliver Provide access to government and industry standards through the Standards and Technical Assistance Resource Tool (START) Educate Create awareness about the Program’s mission and activities across the Agency Assist and educate users on the functions of START

9. NTSP Outreach Vision 9 Foster an environment where the Agency’s commitment to a set of beliefs, attitudes, values and behaviors is manifested in technical excellence and contributes to the success of the Agency’s missions. User EducationContent Advocacy

10. Process for Developing NASA Technical Standards 10

11. Agency-wide access to ~600K Specifications, Standards, and engineering tools http://standards.nasa.gov http://standards.nasa.gov Approximately 13,000 registered users Watch Lists/Alerts Feature – Provides electronic notification of revisions for registered standards imposed on contracts by program/projects Collaborating with other NASA Engineering web services such as NASA Engineering Network (NEN) and Lessons Learned Information System (LLIS) to broaden the connections between information across the Agency’s systems Michael Bell, KSC, Lessons Learned Manson Yew, JPL, NEN Technical Standards Tutorials to provide more information on high-profile standards START Overview 11

12. 12 NAMS Registration To register for START, you must: – Have an IdMax/NAMS account – Have a “nasa.gov” email address Click “Register” on the main START page Read the Registration instructions, and click the link to proceed to the IdMax/NAMS system Under the NAMS Account Management tab, choose “Request or Modify Application Account” Enter “NTSS” in the Find Your Application field After submitting the form, your approval process will begin

13. 13 Feedback Feature Feedback feature allows users to contact the NTSP office with questions, concerns, problems and suggestions Feebacks generally answered within 24- hours

14. NAMS Registration Login Changing Password Welcome Technical Standards Search (IHS) Supporting Documents Technical Standards Tutorials Feedback Contact Us Public Access NASA Standards MSFC Docs Engineering Tools Standards Organizations NTSP Specifics 14

15. 15 Technical Standards Search Search powered by IHS Full-text document downloads

16. 16 Haystack Gold ® – Logistics part information from over 40 databases 4D-Online Parts Universe – Electronic component database with more than 25 million parts eFunda – Engineering reference resource MatWeb – Searchable database of materials properties Materials and Processes Technical Information System (MAPTIS) – Single-point access for materials properties for NASA and NASA associated contractors and organizations Engineering Tools

17. 17 Upcoming Features KSC Documents coming back online Improvement to internal Feedback tracking system Email alerts with password changes News and Bulletin Board features Integration and association of Standards and Lessons Learned

18. 18 Lessons Learned NPR 7120.6 establishes the Agency’s requirements for collecting, assessing, validating, documenting, and infusing lessons learned recommendations Agency-level program managed out of KSC by Michael Bell Center reps help promote and manage the creation of lessons learned at the Center-level

19. What is a Lesson Learned? 19 The written description of knowledge or understanding that is gained by experience (significant events that change policy, standards, or procedures), whether positive, such as a successful test or mission, or negative such as a mishap or failure.

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21. 21 NASA Engineering Technical Requirements

22. 22 History of NASA Lessons Learned In 1992, the paper-based Lessons Learned system developed. Web-based system development began in 1994. LLIS in NASA Engineering Network in November 2005 1,662 fully vetted Lessons Learned going back to 1972

23. 23 NASA Lessons Learned Organization

24. 24 Lesson Components

25. 25 http://llis.nasa.gov/ http://nen.nasa.gov/portal/site/llis/LL Lessons Available on Public and Internal Site

26. 26 Lessons Learned Information System Features Search Across 45 Multiple Repositories Subscription Profile

27. Past Solutions for Future Success A lesson learned is knowledge or understanding gained by experience-either a successful mission, project or failure. Lessons learned are important to future programs, projects, and processes because they show insights from previous projects.

28. 28 LLIS—What’s in it for me? 1.Your lessons are maintained and managed by the Agency for you 2.Share knowledge for the future 3.Known errors or risks should not be included in future missions 4.We need to use other’s knowledge to improve designs, processes and projects

29. Copyright © 2007 IHS Inc. All Rights Reserved. 29

30. Questions 30

31. Feedback and Evaluation Tell us what you think! 31

32. 32 Conclusion START is your one-stop-shop for engineering standards and tools to make day-to-day work easier We will continue making user-suggested improvements to START in an effort to make it what YOU need We are open to your suggestions and comments (and even frustrations) START with Standards

33. 33 Lori Dalton (256) 961-2369 lori.dalton@nasa.gov Tammy Gattis (256) 961-2149 tammy.gattis@nasa.gov Stefanie Justice (256) 544-9527 stefanie.h.justice@nasa.gov Outreach Team

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