2. Scams The silent menace Phil Thomas Head of Trading Standards

3. How many consumers received this scam mail in one month?

4. Answer One!

5. What is a scam? A scheme to con you out of money They come in many forms There are many different approaches “There’s a scam for everyone”

6. How big is the problem? UK consumers lose an estimated £4.8billion to scams every year The average amount per victim is £850 Almost half the adult population has been targeted by a scam 1 in 15 will fall victim to a scam

7. In Hampshire Since April, losses of over £4.5million have been recorded by Trading Standards The biggest problems are boiler room frauds, land banking scams and fake prize draws or lotteries

8. Mrs P 80 years old Lives alone with no friends or family Multiple contracts for double glazing, paying over £600 per month Regular letters and phone calls from various finance companies

9. Mr H Case referred by a financial advisor Former stockbroker Sent away over £300,000

10. What are we doing? Dedicated preventative and reactive teams Raise awareness with partner agencies Visit victims and try to stop them responding

11. Can you help? Support Cause for concern