1. Non Verbal Communication Chapter 2, lessons 5-6

2. http://lynn_meade.tripod.com/id56.htm Nonverbal Communication- information that is communicated without using words. 93% of communication is nonverbal

3. Nonverbal messages relate to verbal messages.  Repeat  Substitute  Complement  Emphasize  Regulate  Contradict

4. Paralanguage  the meanings attached to words based on how they are said  Includes: articulationpronunciationratepitchvolumestress vocal qualities

5. Kinesics   use of body—posture and gestures -general meanings slumped posture erect posture lean away lean forward crossed arms uncrossed arms -mirroring -fidgeting/nervous movement

6. Affect Displays   use of face and eyes -eyebrows, forehead, eyes, lips, jaw -express emotions ie. fear, anger, happiness -eye contact

7. Haptics use of touch to communicate -earliest means of making contact with others -handshake, pat on the back, hug -to touch or not to touch…

8. Proxemics -use of space -Intimate=0-18 inches -personal=18 inches-4 feet -social=4-12 feet -public=more than 12 feet

9. Artifactual Communication -appearance -We make assumptions about people based on the clothing they wear and the objects they have. -culture, occupation, Interests, occasion

10. Chronemics -use of time -sends intentional and unintentional messages about what is important to us