1. MICHELLE MARCH, PHD WEDNESDAY 9:00 PM EST HN330-01 Unit 7 Seminar Chapters 19, 20 & 22

2. CHAPTER 19 Receiving and Releasing Information

3. RECEIVING AND RELEASING INFORMATION Now that the assessment is completed…  To adequately plan for treatment you must…  Review past records  Summaries of previous treatments In planning accordingly will eliminate referring a client for treatment they may have already tried and did not have much success.

4. SENDING INFORMATION Have client sign release for during assessment After the first interview submit signed forms for retrieval of appropriate information.

5. IN YOU RELASE INFORMATION Clients sometimes need you to release information to another agency Make sure you protect your clients It is the case managers responsibility to see that clients understand the consequences of sharing information.  What might some consequences be?

6. DIRECTIONS FOR USING RELEASE FORMS Review Appendix A (2 release forms).  First is a Standard release form  Second specifies information to release information regarding HIV/AIDS status.

7. REMEMBER… Agencies follow differing rules / regulations in addition to the information learned in this seminar on collecting and organizing information on your clients. Make sure you always know the rules / regulations of the agency you work for in addition to following these guidelines summarized!!! In other words, there may be additional forms to fill out our rules to follow!!!

8. CHAPTER 20 Facilitating a Meaningful Change in Recovery

9. Introduction Despite diagnosis or disabilities Clients are still strong and self-interested!! Good Plans which address client needs and goals contain the following elements…  Self-determination  Trustworthy relationships  Collaboration  Support / encouragement  Professionals who understand the recovery / change process  Services / resources the client may use to make, sustain, and recover!!

10. Why Change Does Not Happen Making decisions for them Setting goals without consulting with our clients Denigrating or demeaning clients Act if your client is less competent or capable then they truly are Not addressing elements beyond the immediate problem Not looking ahead…being interested in the client’s future

11. Change??? Many different meanings…  Change is a commitment and hard work!!  How do you define change?

12. Recovery?? Recovery happens when individuals assume control of their lives and work to establish a sense of purpose!! Involves looking at where the client wants to be in 5 years from the point of treatment.  How will they get there?  What elements doe they want in their lives?  What would they put in their life if they could?  What goals would they like to pursue?  What issues do they perceive need to be eliminated?  What treatments and services do they want to use? ADDRESSING THESE ELEMENTS INTRODUCE A POSITIVE APPROACH TO CHANGE AND RECOVERY!

13. KEY ELEMENTS… SELF-DIRECTION INDIVIDUALIZED AND PERSON CENTERED EMPOWERMENT HOLISTIC NONLINEAR STRENGTH-BASED PEER SUPPORT RESPECT RESPONSIBILITY HOPE

14. STAGES OF CHANGE Stage One: Pre-contemplation Stage Two: Contemplation Stage Three: Developing a Plan Stage Four: Implementing the Plan Relapse

15. CHAPTER 21 Developing a Service Plan at the Case Management Unit

16. SERVICE PLANS Service plan contains - broad general goals relative to each particular client. Case Managers refer clients to agencies where actual services will be provided. Case Manager generally provides agency with an outline for the provider(s) to follow. Provider agency then takes the broad goals and develops very specific and measurable goals and objectives. Let’s take a look at the step-by-step process..

17. Step-by-Step Process Involving the Client and the Family Using the Assessment Creating the Treatment or Service Plan Identifying the Client’s Strengths Individualized Planning  Understanding barriers  Common barriers…language, culture, disability, lack of resources, mental illness, mental retardation Sample Goal Plan (Figure 21.2)

18. REVIEW UNIT 7 PROJECT

19. Case Study This week, in a three-page essay, you will write a case management plan for a person. Drawing from the book, develop an individual plan providing the components that you think will best serve your client. You will address issues such as what your tentative diagnosis is for the client, whether crisis services are needed and what you would do if they were, what services you need to arrange for the client to help them receive the best care, and your role as the case manager.

20. Case Study continued You will use critical thinking skills to illustrate the ability to identify the client’s issues; to formulate a logical process of reasoning as to how you have developed the services the client needs, to assess assumptions, and to formulate conclusions based on your own sound reasoning skills.

21. Critical Thinking Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.

22. In its exemplary form, it is based on universal intellectual values that transcend subject matter divisions: clarity, accuracy, precision, consistency, relevance, sound evidence, good reasons, depth, breadth, and fairness.

23. It entails the examination of those structures or elements of thought implicit in all reasoning: purpose, problem, or question-at- issue, assumptions, concepts, empirical grounding; reasoning leading to conclusions, implications and consequences, objections from alternative viewpoints, and frame of reference.

24. Critical thinking - in being responsive to variable subject matter, issues, and purposes - is incorporated in a family of interwoven modes of thinking; including-scientific thinking, mathematical thinking, historical thinking, anthropological thinking, economic thinking, moral thinking, and philosophical thinking. Remember to APPLY Your Critical Thinking Skills to your Unit 7 Project!!!

25. http://lonestar.texas.net/~mseifert/crit2.html Critical Thinking Community