1. 1 An Automated Executive and Managerial Performance Monitoring, Measurement and Reporting System Team Members: Corey Sinclair Elvia Serrano Beata Gireyev

2. IVAAN’s Information Variance and Analysis Notices Information Variance and Analysis Notices Measure, monitor, report deviations using Key Performance Indicators Measure, monitor, report deviations using Key Performance Indicators Provide accurate,valid and timely information Provide accurate,valid and timely information

3. 3 History of Measurement and Reporting Systems Fredrick Taylor (1800s) Fredrick Taylor (1800s) Short Interval Scheduling (1970s) Short Interval Scheduling (1970s) Balanced Scorecard, Key Performance Indicators (present) Balanced Scorecard, Key Performance Indicators (present)

4. 4 Shortcomings Latency ( Delay) Masking of key factors via filtering, shaping or conditioning of important facts IVAAN: application of intelligent agents to gain real time information

5. 5 Characteristics of Intelligent Agents Autonomous Goal Driven Impersonal Adaptive Intelligent

6. Information Variance and Analysis Notices (IVAAN’s) Principal Characteristics Principal Characteristics  Apply as “Management by Exception”  Precise information sent to responsible party automatically  No delays in receiving unbiased critical information and measures. Operates in real time

7. IVAAN’s Network Tools PULL AGENTS PULL AGENTS  Information Filtering  Management Exceptions PUSH AGENTS PUSH AGENTS  Push technologies automatically send exceptions to the responsible parties

8. 8 Messaging Systems Timely delivery of key performance information Timely delivery of key performance information Automating tasks Automating tasks Provide useful alert systems Provide useful alert systems

9. 9 IVAAN Concept Information Pull Agent Message System Interrogation Push Agent IVAAN Notices Mainframe Database: Historical & Current Data Server – Resident IVAANSs Client Desktop: IVAAN’s Received

10. 10 Example of a Messaging System Used by Management at Printronix Budgeting Budgeting Deviation from Plan Deviation from Plan Messaging system Messaging system Automatically notify Management when G/L accounts are over budget Automatically notify Management when G/L accounts are over budget Example http://www.ssui.com/ Example http://www.ssui.com/http://www.ssui.com/

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12. 12 Next Generation EIS and IVAAN Positive Correlations Positive Correlations  Heterogeneity  Dynamism  Hostility Purpose of Data Purpose of Data  Scanning Gains in Effectiveness  Focused Search Gains in Efficiency

13. 13 Scanning Content So what is actually being scanned.. So what is actually being scanned.. Capturing the reality of complex Org Capturing the reality of complex Org IVAAN Key Issues Practicality Practicality Cost Effectiveness Cost Effectiveness Social factors Social factors