1. Would you make it as a… Travel Agent? VCAL Literacy Year 12, 2015

2. Week 1: Getting Knowledge Ready What is the role of a travel agent? How many travel agencies can you name in Shepparton? What are the pros and cons of being a travel agent? Have you or your family booked with a travel agent in the past? Name 3 skills you need to have to be a travel agent.

3. Week 1: Creating a Business Card

4. Week 2: Client Brief/Minutes Client Brief Template Date: Name of Client: Contact Details: Destination: Date of travel: Budget: Number of people: Airline requests: Accommodation requests: Land transport: Activity & tour requests: Other:

5. Client#1 HI, we are Daisy, Poppy and Rose. We are three 19 year old girls who want to travel to Europe. We would love to go to Britain, France and Germany. We love doing outdoor activities, seeing landmarks, visiting museums and of course partying at night and meeting new people. As we are young, we don’t have a lot of money. We are happy to stay in cheap back packer style accommodation and use public transport. We would like to travel for 3-4 weeks during September/October and we have a budget of $5000 each. We hope you can plan an awesome trip for us.

6. Client#2 Hi, our names are Harry and Harriet. We are getting married January 3 rd 2016 and would love to go to Thailand for 10 night for our honeymoon. We would love to stay in a beach area for some of our trip and also have some rainforest adventures while we are there. We have a budget of $6000 for the trip and we are hoping you will be able to get us at least 4 start accommodation with breakfast included, a beach and day tours that we can take part in. We hope you can help us.

7. Client#3 Hi, we are Peter, Paul and Polly. We are 22/23 years old and have been best friends since primary school. We have been working hard and saving even harder for the last couple of years so that we can take a trip to USA. We want to be there for the summer, which will be June, July, August. We would also like our trip to be 2-3 weeks in length. We have always dreamed about visiting LA, Vegas, New York New Orleans and Miami. We know we may not have enough time to visit all location though. We want to see as many landmarks as possible, hire a car, see a Vegas show, stroll along Venice Beach, visit the LA tar pits and grab some food at the farmer’s market at the Grove. We are looking forward to see what you can arrange for us. We have a budget of around $10,000 each, including spending money.

8. Client#4 Hello, we are the Parker family. We love the outdoors and have always wanted to visit South Africa and go on safari. We have finally decided to go this September for 2 weeks! We have seen on travel TV shows that there are some amazing resorts to stay at and so many family activities that can be undertaken. As a family of 4, we are aware that it is going to cost a bit of money. Our budget is $15,000 - $20,000 inclusive of flight, accommodation, meals, land transport and activities. We hope you can plan an amazing holiday for us.

9. Weeks 3&4: Visual Itinerary Create a poster or pamphlet.

10. Week 5: Invoice

11. Week 6: Oral Presentation

12. Week 6: Review & Reflect 4 things I learnt from this study … 4 interesting facts … 3 questions I have … 2 things I found challenging were … 1 skill I used was…