1. Title of Presentation Here Subtitle Here Explore Build Connect CAREER CENTER UW1 161 (425) 352-3706 CAREERS@UWB.EDU WWW.UWB.EDU/CAREERS Resume Writing Managerial Communication

2. Resume Overview  The purpose of a resume is to get an interview  Be interesting; make whoever reads your resume view you as valuable to their cause  A resume is a marketing piece  Highlight your strong points Skills & Accomplishments Education Professional or Relevant experience  Target your resume to the job for which you are applying  Read the job descriptions carefully to insert keywords & identify the skills they are targeting  Know your audience – use industry specific terminology

3. Demonstrate Value Employers have in mind:  “How can you be valuable to me?”  “Value” = skills, accomplishments, education and experience  Successful job seekers understand their unique combination of skills, education and experience and articulate their value to employers. It takes on average 10 – 30 second to review a resume the first time Most significant part of the resume is the top half of page – must give evidence of a good “match” to the position

4. Resume Components  Name & Contact Information  Email & phone number are important, address optional  Contact information can go all on one line to save space  Use a professional looking email (i.e. not bigsexy@hotmail.com)bigsexy@hotmail.com  Objective  List the position you’re hoping to obtain  You can also very briefly state your reasons for wanting this position and an important, valuable attribute that you bring to the job  Keep in mind the employer perspective  Objectives are concise, usually one sentence, two at most

5. Resume Components  Summary of Qualifications  Highlight skills specific to the job description  Experience you have that prepares you for job  Can be in list form (more common) or a short paragraph  List skills that are transferable from job to job and highlight flexibility  Try not to use skills that everybody has, or that are generally expected (ex: Hard worker, proficiency in Microsoft Word)

6. Resume Components  Education  Your major and expected graduation date  GPA if above 3.5 or if required by company  Relevant coursework or projects Describe in relative detail the process by which you learned a skill Group projects, research and presentations are good to use here, as they can show your demonstrated ability

7. Resume Components  Relevant (Work) Experience  Internships, volunteer, or professional experience applicable to this position Be specific; “worked at a hotel” doesn’t tell anyone anything useful Use action verbsaction verbs Potential words to avoid Quantify wherever possible; dollar amounts responsible for how many customers served or co-workers managed how often you made a status report % of improved efficiency

8. Resume Format  Use consistent styles, punctuation and fonts  Chronological, Functional and Combination resumes  Resume “real estate” and page layout - centering/lining up parts of the resume  Utilize bullets in order of importance  1 –2 pages at most

9. Skills Most Sought After by Employers  Communications Skills (listening, verbal, written). Exceptional listener and communicator who effectively conveys information verbally and in writing.  Analytical/Research Skills. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.  Computer/Technical Literacy. Computer-literate performer with extensive software proficiency covering wide variety of applications.  Flexibility/Adaptability/Managing Multiple Priorities. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. From What Do Employers Really Want? Top Skills and Values Employers Seek from Job-Seekers by Randall S. Hansen, Ph.D., and Katharine Hansen, Ph.D.

10. Skills Most Sought After by Employers continued…  Interpersonal Abilities. Proven relationship-builder with unsurpassed interpersonal skills  Leadership/Management Skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.  Multicultural Sensitivity/Awareness. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.  Planning/Organizing. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

11. Skills Most Sought After by Employers continued…  Problem-Solving/Reasoning/Creativity. Innovative problem- solver who can generate workable solutions and resolve complaints.  Teamwork. Resourceful team player who excels at building trusting relationships with customers and colleagues.

12. Skills to focus on in coursework No matter what you major in, you need excellent writing skills and eloquent speaking skills. The Association of American Colleges and Universities recently asked employers who hire at least 25% of their workforce from two- or four-year colleges what they want institutions to teach. The answers did not suggest a narrow focus. Instead:  89% said they wanted more emphasis on “the ability to effectively communicate orally and in writing”  81% asked for better “critical thinking and analytical reasoning skills”  70% were looking for “the ability to innovate and be creative” From Zernike, Making College `Relevant’, The New York Times, 2009

13. Job Description with Targeted Resume

15. Resume Checklist  Make your resume visually appealing, easy to read, and consistent in resume style and format. Don’t make the employer guess on your reasoning or your meaning. Example: If you put dates for one job, put them in for all. Don’t use acronyms unless you explain them first.  Maximize the space on your resume. Don’t waste an entire line on your page for one to three words.  Keep it to one page (two pages dependent on professional level relevant to the position).  Choose a resume style for your particular skill level/work history. For suggestions on what style to choose, view outlines and sample resumes on the UW Bothell Career Center website.sample resumes  Spell and grammar check. Keep the correct tense. Use past tense for previous jobs and present tense for current jobs.

16. Resume Checklist continued…  Immediately impress the reader – be job specific, customize.  State up front in your objective and the job for which you are applying.  Include keywords from the job description.  In choosing what character traits, skills, accomplishments, academic knowledge and employment history you are going to highlight, focus on the employer’s needs and job requirements.  In your bullets, not only communicate your job duties; but also make sure to include the abilities and skills that made you successful in performing those duties. Stress your productivity in terms of your potential for solving employer’s problems. Quantify whenever possible. Numbers help to draw the eye and stand out.

17. Cover Letters  Cover letters  Explain why you are sending a resume  Tell specifically how you learned about the position or the organization  Convince the reader to look at your resume.  Call attention to elements of your background relevant to the position. Be specific, use examples  Reflect your attitude and interest in the position  Provide or refer to any information specifically requested  Indicate what you will do to follow-up

18. References Choose the Right Reference  A good reference: A professor in whose class you earned a good grade or an employer who has commented positively about your work.  A great reference: In addition to the above, they can comment on your personality and passions.  Academic Reference Consider any Professor:  who has seen your best academic work  that you engaged with in a quarter-long special topics or research project  Work Reference Consider any Employer:  where you received promotions  where you completed any special projects  where you can qualify or quantify your contribution to the organization  that you left the organization on good terms  with whom you still communicate

19. RESUMES Career Center UW1 161 (425) 352-3706 careers@uwb.edu