1. Business Process Suggestions Response Elizabeth Kilcoyne May 19, 2015

2. Business Process Suggestions Feedback GENERAL 1.Communications Who Handle What Function? Workflow Customer Service Clarifications

3. Business Process Suggestions Feedback 2. Training Strategic Plan Last year– Over 204 Sessions 4 online, 53 one-on-one New Employee Orientation PeopleSoft Training Module Outreach

4. Business Process Suggestions Feedback 3. Metrics Accounts Payable Procurement HR Vendor Budget ORSP

5. Business Process Suggestions Feedback SPECIFIC 1.Student Payments 2.Close Accounts 3.Vendor Processing 4.Budget Errors 5.Timely Approved Budget and Calendar

6. Business Process Suggestions Feedback 6. International Travel 7. ePAF 8. New Employee Orientation 9. Timing of the Hiring Process 10. Help Locating Funding

7. Business Process Suggestions Feedback Issue Business Process Report for 2015 plans during June.