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Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa
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Fragmentation of information Coherence formation challenged by: 1.limits of human cognition 2.growth of information quantity
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Existing coherence forming systems Books Newspapers TV news programs Magazines (anything that is structured and that the end user can’t speak into and alter)
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Information grounds “focuses on people’s information behavior in informal social settings” Counts and Fisher, 2010
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Fragmentation of information requires that we weave together elements into some type of coherent framework Youtube Blogs Twitter Facebook TEDtalks Kahn Academy Online news/information sites Traditional coherence frameworks
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“the rise of millions of fragmented discussions across the world tend instead to lead to fragmentation of audiences into isolated publics” Habermas 2006
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Coherence is an orientation about the meaning and value of information elements based on how they are connected, structured, and related Antonovsky 1993
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Coherence expression (sensegiving) Artifacts Narratives
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Artifacts of sensemaking
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Organizing course content Dolors Capdet
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http://x28newblog.blog.uni-heidelberg.de/2008/09/06/cck08-first-impressions/ Image of course structure created by course participant
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Language games Storytelling Debate, dialogue Descriptions Clarification Metaphors Analogies Examples Resonance Narratives of sensemaking
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Language/externalization reduces the “occult character” of mental images. Wittgenstein Language gives birth to thought Vygotsky
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What is sensemaking?
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An effort “to create order and make retrospective sense of what occurs” Weick 1993
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“a motivated, continuous effort to understand connections... in order to anticipate their trajectories and act effectively” Klein et al. 2006
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“Sensemaking is about labelling and categorizing to stabilize the streaming of experience” Weick et al. 2005
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Cynefin Framework Dave Snowden
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Domains of Sensemaking
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Participatory sensemaking: “the coordination of intentional activity in interaction, whereby individual sense-making processes are affected and new domains of social sense-making can be generated that were not available to each individual on her own” De Jaegher and Di Paolo 2007
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What is wayfinding?
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“the process that takes place when people orient themselves and navigate through space” Raubal and Winter 2002
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“is the cognitive element of navigation … it does not involve movement of any kind but only the tactical and strategic parts that guide movement.” Darken and Peterson 2002
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Adapted from: Darken and Peterson (2001).
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Sensemaking Wayfinding Information Model
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change.mooc.cachange.mooc.ca (Starts September 12, 2011) Twitter: gsiemens www.elearnspace.org/blog Learning Analytics & Knowledge 2012: Vancouver http://lak12.sites.olt.ubc.ca/
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