1. Cloud Computing Technology Overview September 2015

2. The Nation’s Only Single-Source Cloud Services Provider VIRTUAL DESKTOPS VIRTUAL SERVERS DISASTER RECOVERY CALL CENTERS IP PHONE SYSTEMS Built from the ground up, these services enable businesses to migrate all or select IT technologies to an award-winning virtual private cloud.

3. THE CLOUD

4. The Cloud Services Technology Leader Evolve IP is a national cloud services provider with SOC III data centers, support and sales offices across the country.

5. Cloud Services Industry Leader

6. The Fabric of Flexibility, Scalability, and Security Cloud Migration Our specialized Evolve IP Cloud Migration Team follows proven best practices to ensure customer environments are relocated safely and efficiently to the Evolve IP Cloud. VDC (Virtual Data Center) VDC provides IT professionals with the built-in control and resiliency of an enterprise-class computing environment coupled with the scalability and flexibility of the virtual private cloud. In addition, the Virtual Data Center delivers the privacy and security that companies require for production computing environments. DaaS (Desktop as a Service) DaaS frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing a “virtual” workspace that can be accessed from anywhere, at any time, on nearly any device, all for a predictable monthly fee. Hosted Exchange Evolved Exchange, a hosted Microsoft Exchange solution, provides your business all of the flexibility, mobility, and advanced features of a premise-installed system, without all of the licensing, hardware, and personnel costs. Data Recovery and Back-Up This intuitive, automated, off-site backup service offers real value, peace of mind, and convenience to any organization. ITaaS (IT as a Service) and RMM/MDM IT as a Service enables IT strained organizations to selectively outsource support and device management to Evolve IP’s Managed Services team, providing precious time to valuable IT resources to focus on strategic initiatives.

7. Cloud Migration Opportunities ApplicationsInfrastructureSecurity Communications (Phone Systems, Carrier Services) Connectivity (WAN / Internet) Perimeter Security (Firewall, IDS, VPN) Messaging and Collaboration (Email, Messaging, Conferencing) Equipment and Management (Routers, Switches) Monitoring and Management (Security Event Management) User Desktops (OS, User Apps) Servers (AD, File Share, Business Apps) User Security (Email and Web Defense) Contact Center (ACDs, IVRs, Call Recording) Data Center (Space, Power, Environmentals) Scanning and Testing CTI (Computer Telephony Integration) Backup and Recovery (Recovery, Archive and DR) PCI and Regulatory

8. Cloud Connect Cloud Connect provides customers with all of the benefits of Bonding, Load Balancing & MPLS Dramatically increases your network speed Increases reliability with automatic failover Provides SLA-guaranteed QOS over public networks Enhances security posture adding defense in depth and encryption

9. VDC Virtual Data Center delivers guaranteed Resource Reservation Pools of computing assets (Processing, RAM, and Disk) powered by intuitive self-provisioning capabilities within Evolve IP’s world class data centers. And since Virtual Data Centers are provided from Evolve IP’s award-winning private cloud, customers have multiple options to establish private connectivity as if the servers were still sitting their own on-premise data center. Award-winning vCloud Director for self-provisioning virtual machines Best-in-Class virtualization technology from VMware True Customer Isolation with Private VLAN High Availability – Server Failover Built-in Private Security – True Stateful-inspection Firewall Full Administrative Control Multiple Operating System Options

10. DaaS Evolve IP Delivers Stable & Secure Virtual Infrastructure Consumable Resources (CPU, RAM, Disk) Network Virtual Desktop Pools & Licensing Endpoints and Devices Active Directory, Users, Permissions, And policies Client Manages

11. DaaS Desktop as a Service (DaaS) frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing an untethered “virtual” workspace that can be accessed from anywhere, at any time, on nearly any device, all for a predictable monthly fee. Moreover, customers and end users can control their DaaS environment via a self-service web portal. By leveraging desktop virtualization from VMware, IT managers are freed from the need to “touch” each desktop when adding or removing users or to fix problems and deliver new applications, saving staff time and keeping employees productive.desktop virtualization

12. What are the Benefits DaaS? Economics –CapEx to OpEx: shifts capital expenditures to a predictable monthly recurring fee. BYOD – (Bring your own Device) Organizations are following the trend and demanding environments that can work with any device. Stability – Evolve IP offers DaaS delivered from our robust SOC III certified geographically redundant data centers. Scalability – Easy for administrators to add/remove and update desktops. Security – External/Remote users can have secure access to company apps and data.

13. Who is a fit for DaaS?

14. Standard Features Windows Desktop in the Cloud Can be accessed by HTML5 Blast Client or PCOIP Delivery protocol which provides: access to local USB peripherals, Rich Media Content and a seamless desktop user experience. Security Provides external users with secure access to company apps and data. BYOD Access from Windows and Mac computers, various thin clients, iOS (iPads and iPhones), Chromebooks and Android devices. Web Based Management Portal Makes self-service management easy and accessible via any browser.

15. Hosted Exchange Improves the availability of your email by holding all messages, contacts, calendars, tasks, and files on a central server accessible from any number of devices and locations. Reliability and Security — Our team of network and security professionals monitor and manage our platforms and your services 24×7. Avoid purchasing expensive point solutions to support various employees’ mobile devices. Disaster Recovery / Data Integrity with all of your email content residing within a secured platform, you know your data is safe and intact.

16. DRaaS? The Evolve IP DRaaS Suite has been carefully developed to provide a cost effective, dependable set of products to protect the modern business. Evolve IP™s cloud-based Disaster Recover services provides customers with data loss prevention and various business continuity options leveraging Evolve IP’s best-of-breed IT infrastructure as a service (IaaS). Evolve IP’s DRaaS Suite products are designed to deliver a wide range of RPO/RTO service levels, with RPO’s measured in seconds, not hours. The Evolve IP DRaaS Suite includes: DRaaS ZTDRaaS ZT – Standard and Premium DRaaS DTDRaaS DT – One-to-One and Many-to-One DRaaS SRMDRaaS SRM – Standard and Premium ReflectionReflection- Standard and Premium Cloud BackupCloud Backup- Standard and Premium

17. DRaaS Decision Matrix

18. DRaaS ZT DRaaS ZT (Zerto) is a replication product allowing customers flexibility and complete control over virtual machine replication, failover testing, failover and failback. The Standard Edition provides 24 hour RTO and near real time RPO. The Premium Edition provides 4 hour RTO, near real time RPO, and requires a 25% reservation fee for recovery resources in an Evolve IP availability zone.

19. DRaaS DT DRaaS DT provides real-time server replication and failover between customer systems and Evolve IP Cloud Servers. Award winning Double-Take software runs within the customer operating system, providing continuous data replication to the Evolve IP Cloud. Double-take is most often used to protect or migrate bare metal servers. Monitors changes to all protected files and replicates only the bytes that change. Reliable way to provide DR to physical or virtual servers hosted anywhere in the world. Available for Windows and Linux, supports diverse set of enterprise applications. DRaaS DT is ideal for customers who want to leverage the cloud for application aware, immediate failover between computing environments.

20. Reflection DBR Flexible subscription-based Back-up and recovery service Premise-to-Cloud or Cloud-to- Cloud agent- based service options Self-service “utility” for IT Point and Click restoration File, Block, and Image-level back-ups and restores System state for virtual machines within the Evolve IP Virtual Private Cloud

21. Evolve IP Cloud Backup Protecting your critical data has never been easier. Our automated cloud backup and recovery services will boost your productivity and reduce your time spent managing data loss.

22. ITaaS

23. ITaaS Product Overview Remote Management and Monitoring (RMM) Self-service platform used for centralized management and monitoring Help Desk Normal business hours, end-user IT support with proactive updates Managed IT Comprehensive IT support with 24x7x365 proactive monitoring and response for critical issues Professional Services Dedicated design, implementation and support

24. Remote Management and Monitoring (RMM) RMM provides IT departments with a remote management console for existing physical and virtual workstations, as well as mobile devices, servers and network devices. Features Web-based / Mobile Dashboard of all desktop assets (physical, virtual, mobile) Remote Access / Console Configuration Management & Enforcement OS Patch Management 3 rd Party Patch Management Anti-Virus Monitoring and Management Manage Windows and Apple O/S INCLUDES Mobile Device Management (MDM)

25. Help Desk Help Desk leverages our RMM platform and enables companies to outsource their end-user help desk support. Includes: Incident-based, normal business hours telephone and email support for end-users Covers desktops, mobile devices, servers and networking equipment (routers, switches, firewalls) Automated patch management for operating systems and select applications Automated anti-virus/anti-malware definition updates and security scans 24x7 emergency support available for critical issues

26. Managed IT Managed IT allows customers to outsource their entire IT department and lifecycle IT support. Includes: Normal business hours Help Desk support 24x7x365 proactive monitoring and remediation Comprehensive support for server-side applications Vendor management License and warranty management Routine system and infrastructure wellness checks Backup management

27. Professional Services Examples: Reconfiguration of environments and infrastructure when migration to the cloud Dedicated engineering support and assistance Design, implementation and support of customized solutions Help Desk and Managed IT out of scope maintenance and support Security compliance remediation Professional Services is available to assist with IT needs that fall outside of the scope of RMM, Help Desk and Managed IT.

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