1. Employment Relations Ian Mejia Redfield College 2009

2. Syllabus the nature of employment relations stakeholders in the employment relations process — employers, employees, employer associations, unions, government organisations managing the employment relations function –line management and specialist key influences on employment relations social influences — changing work patterns, population shifts legal influences — overview of major employment legislation new organisational behavioural influences — flat management and team structures economic influences — economic cycle, globalisation

3. Employment Relations IS… The effective management of employees, concerned with how employees and employers behave and interact in the workplace.

4. The Development Employees VS Employers Profits VS Wages Revenue VS Low Costs This can lead to conflicts hence the Government will sometimes need to intervene, to set a legal framework and provide dispute resolution.

5. Evolution Labor party politics vs Liberal party politics Unionism Awards Centralised Wage Fixing Globalisation and multiskilling Workplace Relations Act 1996 (Cth)

6. Workplace Relations Act Australian Workplace Agreements -individual contracts Certified Agreements -collective agreements

7. Who are the stakeholders in employment relations?

8. Stakeholders Employees Employers Unions Employer Associations Government (Federal and State) Government Organisations

9. Industrial Tribunal Office of Workplace Services (OWS) Australian Fair Pay Commission Industrial Tribunals

10. Aspects of Employment Relations OH&S Training and Development Employee selection Wage negotiations Grievances and Disputes Employee recruitment

11. Managing Employment Relations Scenario: You are a relatively new member of a banking team. You have a date with your girlfriend in the afternoon and want to hurry home to shower and change. You sneak out of work a little early and head to the carpark. You sneak into your car and check if the coast is clear to leave. Before you leave you notice another car leaving the car park. It is your supervisor. As the other car is leaving the carpark he scrapes the side of his car against the car adjacent to him. It leaves a large scratch and small dent. You notice the car is a BMW and looks extremely similar to your bosses car. The car who hit him, is aware he scratched the other car but not aware you are watching. He quickly drives away. What do you do? A) Confront your supervisor B) Leave an anonymous note including the details of your supervisor C) Inform the boss above him D) Inform the boss above him but remain anonymous

12. Human Resource Management The human side of business i.e. employees, are a resource. That is, they are valuable assets that help and work with the business. They are no longer seen as against the organisation or a cost. Avoiding problems before the happen. Long term relationships with employers.

13. Internal or External HR may be internal, such as having a Human Resource Department as a support service HR may be external where a consultant may be called in.

14. Social Influences Australian Culture – “fair go” Artificially high wages Reducing support for unions Employment Relations focused on returns

15. Social Influences 1 Changing work patterns -type of work -hours -number of days This has lead to informal employment relations, less training, less job security, higher turnover, and lower unionisation.

16. Social Influences 2 The Aging Labour Force - people working longer in their lives - need for training and re-training - OHS issues - Flexible working hours

17. Social Influences 3 Population Shifts - female employment - Sex Discrimination Act 1984 - Family friendly work policies - multiculturalism

18. Legal Influences Employment contracts Types of contracts Legislation

19. Employment Contract A legally binding agreement with the rights and responsibilities of both parties. Does not need to be written, but should be.

20. Types of Contracts Certified Agreements (CA) Australian Workplace Agreements (AWAs) Over 20% on awards 40% on CA 40% on AWA

21. Major Legislations Workplace Relations Act 1996 (Cth) ‘Work Choices’ –see page 240 of text Occupational Health and Safety (OH&S) Injury Management

22. Behavioural Influences Hierarchy vs Flat Team structures

23. Economic Influences Economic Cycle -demand for good and services -need for workers -flexible employment Globalisation -decentralisation -international competition -brain drain