1. B USINESS L ETTERS Reported by: Mems and Vines

2. I NTRODUCTION A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external parties. Business letters can have many types of contents. A business letter is sometimes useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication.

3. B ASICS Introduction - The reason for writing Details - What you would like to accomplish Conclusion / Next Steps - What you would like to happen in the future

4. S OME THINGS TO CONSIDER Has two main styles : 1. Full block style : Align all elements on the left margin. 2. Modified block style : with other elements on the left page margin. Margins- Side, top and bottom margins should be 1 to 1 1/4 inches (the typical default in programs such as Microsoft Word). One-page letters and memos should be vertically centered.

5. C ONTINUATION Font formatting - No special character or font formatting is used, except for the subject line, which is usually underlined. Punctuation - The salutation/greeting is generally followed by a comma in British style, whereas in the United States a colon is used. The valediction/closing is followed by a comma.

6. I NDENTATION F ORMATS Standard Open Block Semi-block Modified-block Modified Semi-block

7. S AMPLE

8. T HANK YOU FOR LISTENING !