1. Low Income Oversight Board Presentation Southern California Edison September 17, 2008

2. SCE Active Collection Path Domestic Non-Domestic (Calendar Days) Bill 1 Presented Bill 1 Due Date Overdue Notice Produced Overdue Notice Mailed Overdue Notice Expires CSS Event Scheduler Disconnect Day 1Day 19Day 20 Day 21 Day 45Day 47 Day 36-40 LPC Assessed As of 3/22/05 SCE Internal Day 21 LPC Assessed Bill 2 Presented with Overdue Message For Bill 1 Bill 2 Due Overdue & Final Call Notices Expire Bill 1 Disconnect Bill 1 Queued for VRU & Mailed Final Call Delivery Day 41-46 Day 51Day 53 Day 51 Bill 1 Presented Bill 1 Due Date Bill 1 Past Due Day 1Day 19Day 20 Day 32

3. Efforts To Reduce Disconnects CARE/FERA CARE/FERA Low Income Energy Efficiency (LIEE) Low Income Energy Efficiency (LIEE) Energy Assistance Fund Energy Assistance Fund LIHEAP LIHEAP Medical Baseline Medical Baseline Third Party Notification Third Party Notification Level Pay Plan Level Pay Plan Bi-Annual Mailing Bi-Annual Mailing Customers receiving final call notice within the past year Customers receiving final call notice within the past year 4 th Qtr. Customer Mailing 4 th Qtr. Customer Mailing Better information re: customer usage Better information re: customer usage Conservation tips Conservation tips Rebate programs Rebate programs Reinforce contacting SCE prior to receipt of final call notice Reinforce contacting SCE prior to receipt of final call notice

4. SCE Winter Bill Impacts Rate increases from high gas prices not expected to begin until January-2009. Rate increases from high gas prices not expected to begin until January-2009. Total system average rate increases in the range of 15%-20% include non-gas price related components. Total system average rate increases in the range of 15%-20% include non-gas price related components. Delayed impact on Winter 2008-2009 bills. Delayed impact on Winter 2008-2009 bills. Low Usage customers unaffected (AB1X). Low Usage customers unaffected (AB1X). In addition to AB1X protections, CARE customers are protected via capped Tier 3 rate design. In addition to AB1X protections, CARE customers are protected via capped Tier 3 rate design. Estimated Average Winter Bill Impacts (assuming a 15% system average rate increase). Estimated Average Winter Bill Impacts (assuming a 15% system average rate increase).