1. OARnet Client Services 8.13.08

2. Client Services Focus 9 School Visits or in person meetings Since July 1 Cleveland Technology Fair 9.18.08 Bandwidth Statistics Beginning of FY08 = 3022 Mbs End of FY08 = 4297 Mbs Current BW for FY09 = 4987 Mbs Approximately a 39% Increase in bandwidth from the start of FY08 and the start of FY09. Approximately a 9% Increase in I1 from 6/30/08 to 7/1/08.

3. Client Services Focus New Co-location Facility has 11 current customers –6 budgeted for ’08 with plans to move in fall New Academic members: –Mercy College-Connected –Lourdes College –Union Institute-delayed to next calendar year –Franciscan College-almost complete

4. Client Services Focus New FTE Pricing –Questions-concerns? New GIG Opteman to Rio Grande to replace GIGAMAN to service University of Rio Grande, Rio Grande Community College and hospitals and local government. Marietta GIG Opteman Ordered to service Community

5. Client Services Focus –Dayton/Akron PoPs upgraded completed –Internet 2 Conference in Oct. in New Orleans. TJ and Ann to do Presentation for K-20 on Remote instrumentation projects in collaboration with OSC and member schools. Participate in demo of Remote Instrumentation Ohio K-12 connected July 1 to Internet 2 –Increased Collaboration efforts- combining efforts with OLN, OhioLink, eTECH –Video Collaboration OIT, eTech, OSC –OCLC PoP-Services -Almost Complete

6. Internet 2 New Pricing Model OSTEER Member Rates SEGP Rates MinMaxPrice 02 $ 3,500 35 $ 7,000 610 $ 12,000 1120 $ 20,000 21100 $ 40,000 OSTEER Member Rates I2 Consortium Rate $ 63,514 Non-OSTEER Member Rates SEGP Rates MinMaxPrice 02 $ 3,850 35 $ 7,700 610 $ 13,200 1120 $ 22,000 21100 $ 44,000 Non-OSTEER Member Rates I2 Consortium Rate $ 69,865

7. Client Services Focus Emergency Web Hosting Notify your constituency of an emergency situation affecting your campus or facility! Basic emergency web presence in the event that your primary web presence becomes unreachable. Emergency Web Hosting –Oberlin College Pilot –Establish Yearly pricing

8. Emergency Web Hosting This is a hosted service on the OSCnet State-of-the-art backbone. OARnet provides all software and hardware for basic service. Use secure FTP access to upload simple html pages to a web site with 1 GB of allotted storage space to access and maintain files. This emergency site can provide as little or as much information as you wish your viewers to have in the event of an emergency. Finally, switching to and from the emergency web site will be as easy as calling the OARnet Support Center and your web presence will available within 2 hours of your call.

9. Client Services Focus New FTE pricing model: Unlimited IntraOhio bandwidth Continue to support numerous higher education in Research Initiatives and Community Development. Video conference Initiatives. Vendor meetings and initiatives- AT&T, Qwest, Time Warner Cable, Time Warner Telecom, Verizon, Buckeye Telesystems Remote Campus Connectivity

10. Client Services – Dana Rogers with Connie Martin

11. Client Services – Maryann Zbydnowski with Nancy Drugan-Koehler

12. Client Services – TJ Sandor with Nancy Drugan-Koehler