1. PSI Interview Guidance

2. 8 C’s of Communication  Candid  Clear  Complete  Concise  Concrete  Correct  Courteous  Cautious

3. Nonverbal Communication Learning to decipher the silent message “ What you do speaks so loudly.I cannot hear what you say. ” R W Emerson

4. Important Aspects of Nonverbal Communication  Body Language Includes Facial Expressions Hand movements Posture Eye Movements Voice Modulation

5. Facial Expressions & Hand Movements  In the Interview Keep your facial expressions subtle Do Not Twist Your face if an unexpected question is asked Do not sit like a robot Hand Movements are natural. Just don’t overdo them or make them distractive

6. Posture  Walk straight  Stand Straight  Sit comfortably but keep your back straight  Don’t sit with your hands folded

7. Eyes are the Mirror of the Soul  Eyes Should Be Alert Make contact with panel members Not Flutter Not look down often Not show anger or scorn

8. Voice Modulation  Clarity and volume are important  Difference in Decibel Level should not be more.  Every Question Does not have to be answered, but pitch and volume changes should be marginal

9. Barriers to Communication  Us Our assumptions/beliefs Confusing communication with showing off Our Listening Skills Pressure & Stress

10. SMILE  It’s very important to show your human side  It’s OK to make errors or not know something  Don’t laugh loud  Don’t laugh if you don’t know something

11. Relation Between Stress and Performance

12. THANK YOU & ALL THE BEST Remember the Panel is there to select you YOU Have to give it a Chance