1. Dr. Chen, Management Information Systems 1-1 MBUS626-AIE MIS Review Jason Chou-Hong Chen, Ph.D. Professor of MIS Graduate School of Business, Gonzaga University Spokane, WA 99258 USA chen@jepson.gonzaga.edu

2. Dr. Chen, Management Information Systems 1-2 Why Information Systems? (Why take IS?) “IT is a business force now. It amounts to one-half of US firm annual capital expenditures and increasingly affects firm organize, do business, and compete. Business managers who choose not to reckon with it do so at their and their firm’s peril. by Peter G.W. Keen N

3. Dr. Chen, Management Information Systems 1-3 Is Computer Age Over ?

4. Dr. Chen, Management Information Systems 1-4 The Information Age vs. the Computer Age The Computer Age Time-sharing Computer 1960’s End of the computer age Beginning of the information age Interactive ComputingMini/Micro provide user with computer power (as of Mainframe) but with little cost Advances in telecommunications(link terminals/PC  mainframe) Software advances in application packages (e.g., DBMS, spreadsheet PC as DSS tool to access information stored in the center computer files to support management decision-making process.

5. Dr. Chen, Management Information Systems 1-5 Computer Age vs. Information Age Computer age refers to the love affair with hardware (and its speed of processing data) Information age refers to the trend toward treating information as a corporate resource that supplies executives with timely, accurate information for more effective decision making.

6. Dr. Chen, Management Information Systems 1-6 What is Management Information Systems? It is a discipline that studies the use, management, and development of information systems to improve individual productivity, organizational performance, and welfare of the society A system is a group of components that interact to achieve some purpose. As a system, it is a man-machine system that incorporates different components to work together to serve specific purposes

7. Dr. Chen, Management Information Systems 1-7 IT’s Impact on All Aspects The way we manage businesses –University Administrative Systems, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) The way we entertain –Online gaming –Movie making: animation –disney.go.com The way we communicate & shopping –Instant messenger, Internet phone, instant sharing of files –Retailing: Amazon.com, tedbaker.com –Auction: eBay.com

8. Dr. Chen, Management Information Systems 1-8 Why are business majors and MBA required to take an MIS course? You should: –Have sufficient knowledge to be an informed and effective consumer of information technology products and services –Be able to ask pertinent questions –Be able to correctly interpret the responses to your questions with IS/IT –Be able to make wise decisions and manage effectively using IS/IT

9. Dr. Chen, Management Information Systems 1-9 I.S. Literate More than being computer literate –Knowing what information you need for a particular task –Knowing what data is needed to generate the information –Knowing how to generate and manage the information –Knowing what the information tells you –Knowing basic concepts of computer organization –Knowing how to operate a computer Simply put it, being I.S. literate implies that you need to know how to use information technology to become more intelligent

10. Dr. Chen, Management Information Systems 1-10 MIS Management Information Systems Which component is mostly important?

11. Dr. Chen, Management Information Systems 1-11 Computers Impact The good news: Computers allow us to work 100% faster. The bad news: They generate 300% more work.