1. BA 101 Introduction to Business 8. Organization and Teamwork

2. Effective Organization Structure Coordinate and Control Work Coordinate DivideResponsibilitiesDivideResponsibilities PromoteAccountabilityPromoteAccountability DistributeAuthorityDistributeAuthority

3. Organization Chart Vertical Organization Chain of Command Work Specialization FormalOrganizationFormalOrganizationInformalOrganizationInformalOrganization Horizontal Coordination

4. Organization Chart for Food Lion Grocery Chain Board of Directors President & CEO Chairperson President & CEO Chairperson VP Human Resources Senior VP Operations Senior VP Operations VP MIS VP MIS VP Finance VP Finance VP Special Projects VP Marketing VP Marketing VP Advertising VP Advertising VP Store Planning Regional Supervisors Area Supervisors Regional Operations Area Supervisors Regional Operations Area Supervisors VP Grocery Operations VP Perishable Operations VP Bakery Operations

5. Chain of Command Responsibility Accountability Authority Delegation

6. Organizing the Workforce DepartmentalizationDepartmentalizationDivisionDivisionFunctionFunctionNetworkNetworkMatrixMatrix HybridHybrid

7. Functional Structures Job Skills Resource Use Job Requirements

8. Departmentalization by Functions Disadvantages Departmental BarriersDepartmental Barriers Slow Response TimeSlow Response Time Ineffective PlanningIneffective Planning Over SpecializationOver Specialization Advantages Resource AllocationResource Allocation Unified DirectionUnified Direction Improved CoordinationImproved Coordination Better CommunicationBetter Communication

9. Divisional Structures ProductsProducts GeographyGeography ProcessesProcesses CustomersCustomers

10. Departmentalization by Divisions AdvantagesDisadvantages Flexibility Better Service Management Focus Wasting Resources Poor Coordination Divisional Competition

11. Departmentalization by Matrix PUBLISHER Book Team A Manger Book Team A Manger Book Team B Manger Book Team B Manger Editorial Manager Editorial Manager Production Manager Production Manager Design Manager Design Manager Editor A Production Editor A Production Editor A Designer A Editor B Production Editor B Production Editor B Designer B

12. Departmentalization by Network AdvantagesDisadvantages Lower Costs Increase Flexibility Boost Competitiveness Lower Control Increase Vulnerability Less Distinctiveness

13. DivisionsFunctions NetworkMatrix Hybrid Structure

14. Effective Teams Creative Thinking Focused Efforts Consensus

15. Productive Team Meetings Clarify the Purpose Select Participants Clarify the Agenda and Stay Focused