1. ©2014 Center for Creative Leadership. All rights reserved.

2. Results That Matter Sustained Impact for You, Your Business, and the World Anand Chandrasekar National Symposium on Excellence in Training, 11-12 April 2015

3. ©2014 Center for Creative Leadership. All rights reserved. Evaluator is a Business Partner To Proactive Evaluation from Reactive Evaluation

4. ©2014 Center for Creative Leadership. All rights reserved. Trainers must begin with desired results and then determine what behaviour is needed to accomplish them. Then trainers must determine the attitudes, knowledge, and skills that are necessary to bring about the desired behaviour(s). The final challenge is to present the training program in a way that enables the participants not only to learn what they need to know but also to react favourably to the program. “ ” Donald Kirkpatrick, 1993

5. ©2014 Center for Creative Leadership. All rights reserved. To Proactive Evaluation from Reactive Evaluation I am evaluating a training program I am responsible for Learning Transfer

6. ©2014 Center for Creative Leadership. All rights reserved. Evaluator is a Business Partner PARTICIPANT Active, not passive They must own their learning and use it. How might they demonstrate that? CLIENT ORGANIZATION Paying the bill isn’t enough What might the organization do to support participants and ensure opportunities to apply? Training Provider Learning, not just training What might the training provider do to maximize likelihood of transfer of learning (faculty, client services, coaches, program support, learning products, etc.)?

7. ©2014 Center for Creative Leadership. All rights reserved. 3 x 3 x 3 MODEL “Make Learning Stick” CCL White paper Available from www.ccl.org Anand Chandrasekar chandrasekara@ccl. org