1. The Paperless Office
Arn Kashino and Eli Robillard

2. What is a “Paperless Office”?
A work environment that is designed to reduce or eliminate the use of paper
A work environment that converts paper documents processes into a digital form

3. Benefits of going Paperless?
Makes it possible to have the right information, any time, any place, in a variety of formats
Makes process and workflow automation possible
Makes your data easily and securely transmittable, searchable and reportable, and
Lessens your dependency on paper files and their storage while preventing loss
“Paperless” is what an efficient organization looks like – it isn’t an end in itself.

4. Challenges of going Paperless?
The Maturity Model
Organizational Readiness: Are people motivated to go digital?
Data Readiness: How well do you know the “size and shape” of your content?
Systems Readiness – Need to get the systems in place to support the change. Is IT ready for this?

5. Successful Paperless Projects
Reach a shared vision of what success looks like
Gain leadership support
Engage people early and often
Have business objectives – paperless is not an end in itself
Plan to keep it relevant – governance and communication never end
Measure success
Be prepared to show that you’re on track
Know when you’re done