1. Corporate Project Management Services ICBC Performance Management and Development Program for Project Managers Susan Read October 22, 2003

2. 2Outline CPMS Organizational Structure Summary of PM Levels and Skills Performance Evaluation Process Compensation Scale Skills Assessment Key Issues

3. 3 CPMS - Organization Structure Corporate Project Management Services currently reports to Finance Structure of CPMS is flat: –Manager of Corporate Projects –3 - Project Managers level 4 –6 - Project Managers level 3 –2 - Project Managers level 2 –0 - Project Managers level 1

4. 4 CPMS - PM Levels and Skills

5. 5 Performance Plans Performance plan includes 4 key areas: –Corporate –Divisional –Individual –Development Plan

6. 6 Performance Plans Corporate, divisional and individual broken down into: –goals –1 or more objectives for each goal –1 or more measures and/or targets for each objective Development Plan –Development Objectives Development Activities

7. 7 Corporate, Divisional, Individual Goals Corporate, Divisional, Individual Goals Become More Competitive Customer Focused Revenue Driven and Fiscally Responsible Personally Accountable, Capable and Engaged

8. 8Example

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10. 10 2003 Incentive Rewards Model

11. 11 CPMS Skills Assessment: Development Planning Worksheet

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14. 14 CPMS Skills Assessment: Development Planning Worksheet

15. 15 CPMS Skills Assessment: Development Planning Worksheet

16. 16 Key Issues Can be very subjective - difficult to set targets and measures for the soft skills Looks at past performance - need to link development and performance Effectiveness of pay for performance is controversial