1. WORKING TOGETHER CLIVE REED ROB BATEMAN Effective Executive Development Programs

2. Partners DP World American University of Sharjah

3. Recipe for Success Organization knows what is needed and the desired destination Participants are carefully selected and primed  Expectations set and understood Due diligence in provider selection  Time set aside for full familiarization Curriculum design and delivery are fully customized  Learning styles  Incremental steps  Instructor selection

4. Recipe for Success  Engagement through :  Relevance of material  Practical tools and techniques  Activity -based workshops  Commitment to continuous improvement:  Dialogue  Participant feedback  Full transparency  Learning support

5. DP World’s Leadership Development Program Vision Identify and develop a DP World talent pool for potential placement into key leadership roles. Objectives Development of leaders and managers with: Greater breadth and depth of knowledge of DP World core business; A broader and more holistic business perspective; Enhanced people management and customer service skills; A wider business network.

6. DP World’s Leadership Development Program Philosophy True development = 70% Experience; 20 % Networking; 10% Training. Why AUS ? Good reputation in region; Mix of academia and practitioners; Demonstrated clarity of understanding; Commitment to learn more; Adaptability; Excellent learning environment.

7. DP World’s Leadership Development Program Infrastructure Faculty (83) IT Learning support  Reading materials  Assignments & grading Facilities Why DP World? Needs assessment; Commitment to careful selection; Accountability of participants; Long-term commitment; Familiarization of faculty; Assessment of learning.

8. Effective Development Programs Recipe for Success  Clear sense of needs and direction  Careful selection  Sustained dialogue and interaction  Familiarization  Participant performance  Continuous improvement

9. DISCUSSION Clive Reed  clive.reed@dpworld.com Rob Bateman  rbateman@aus.edu