1. Regulatory roadblocks to mobile broadband - How the World Bank can help Harriet E. Berg, VP and Head of Governmental Relations, Telenor Group

2. Sweden Telenor Sweden Norway Telenor Mobil Denmark Sonofon Hungary Pannon Montenegro Promonte Serbia Telenor Serbia Bangladesh Grameenphone Thailand DTAC Pakistan Telenor Pakistan Malaysia DiGi Russia VimpelCom * Ukraine Kyivstar Subscribers on 100% basis, including VimpelCom * 33.6 % economic ownership in VimpelCom Telenor’s World | 12 markets, entering India

3. Mobile broadband | Strong customer growth Fixed Broadband Customers Norway, Sweden & Denmark Mobile Broadband Customers Norway, Sweden, Denmark, Hungary, Serbia, Montenegro

4. The broadband potential is huge

5. Provide high quality access Make internet experience easy Develop internet services Tapping the potential | Becoming a wireless ISP…

6. Driving market development | An example from Bangladesh Voice From village phone concept To 18 million mobile customers Data Bringing Internet to communities based on mobile Internet Share concepts Individual concepts

7. Opportunities | Basic financial services to the underbanked Service scope Time Bill payment Domestic transfer International transfer Savings Loans? Insurance?

8. Example from BillPay Bangladesh | Impressive Growth Subscribers - thousand Transactions - thousand 8 15 28 46 65 Q1 ‘07 Q2 ‘07 Q3 ‘07 Q4 ‘07 Q1 ‘08 12 21 42 65 100 Q1 ‘07 Q2 ‘07 Q3 ‘07 Q4 ‘07 Q1 ‘08 +85% +65% +40% +75% +100% +55% However, still in its infancy....and facing challenges

9. Regulatory issues becoming a bottleneck..

10. Spectrum requirements | New needs

11. Lack of level playing field | In many areas No regulatory regime facilitating market for transmission infrastructure USO regime facilitating specific technologies Obligations put on ISPs for illegal use of network by customers Regulatory hindrances for mobile operators to offer new services Little transparency and predictability

12. Licensing | A high number of licenses are needed....

13. Sector specific taxation | Reducing uptake of new services

14. Financial services | Regulatory barriers Obtaining the necessary licenses: Bank Loan International remittance E-wallet

15. Our recommendations Release spectrum Ensure level playing field Secure predictability and transparency Avoid sector specific taxation

16. It’s all about politics..

17. The role of the World Bank Build belief in convergence and the role of mobile technologies in speeding up the roll-out of mobile broadband Advocate for liberalization, predictability, transparency and a level playing field 1 2 Active policy dialogue GICT – private sector on relevant policy issues, locally and at global level 3 4 Focus on the basic issues, and engage in dialogue on new services